We moved to a newer CubeSmart that doesn't have the annoying code box at the elevators. Also, the elevators are VERY slow.
Verified User
•
Jan 17, 2026
5.0/5
5.0/5
Everyone that works at this facility is super helpful, friendly, and communicative. I always felt safe, even when coming at night. The halls were always spotless. Highly recommend!
Verified User
•
Jan 11, 2026
1.0/5
1.0/5
prices just keep going up
Verified User
•
Dec 31, 2025
5.0/5
5.0/5
Well maintained and great staff!
Verified User
•
Dec 28, 2025
3.0/5
3.0/5
Not at this time
Verified User
•
Dec 21, 2025
5.0/5
5.0/5
Management are professional and friendly, the building is clean and I feel safe with the security. Management was always ready to answer any questions I have.
Verified User
•
Dec 14, 2025
5.0/5
5.0/5
Awesome customer service. Staff is so helpful and always friendly. Would highly recommend.
Verified User
•
Nov 11, 2025
3.0/5
3.0/5
The business model, of increasing storage fees to rates above new customers, is horrible. After 4 years , I was paying about twice the rate that a new customer would be charged. Doesn’t say much for the loyal customer who reliably pays a their fees.Otherwise, The onsite staff was always available, helpful and professional. Great representatives for your company.
Verified User
•
Nov 10, 2025
5.0/5
5.0/5
I had a 10x10 locker at the Park Street Jacksonville location. Friendly and professional staff, easy to do business with, I used my online account several times to update payment and personal information, facility was nice also. clean, never any issues with storing my belongings there. When I couldn't take care of something online the staff were always courteous and helpful.
We moved to a newer CubeSmart that doesn't have the annoying code box at the elevators. Also, the elevators are VERY slow.
Verified User
•
Jan 17, 2026
5.0/5
5.0/5
Everyone that works at this facility is super helpful, friendly, and communicative. I always felt safe, even when coming at night. The halls were always spotless. Highly recommend!
Verified User
•
Jan 11, 2026
1.0/5
1.0/5
prices just keep going up
Verified User
•
Dec 31, 2025
5.0/5
5.0/5
Well maintained and great staff!
Verified User
•
Dec 28, 2025
3.0/5
3.0/5
Not at this time
Verified User
•
Dec 21, 2025
5.0/5
5.0/5
Management are professional and friendly, the building is clean and I feel safe with the security. Management was always ready to answer any questions I have.
Verified User
•
Dec 14, 2025
5.0/5
5.0/5
Awesome customer service. Staff is so helpful and always friendly. Would highly recommend.
Verified User
•
Nov 11, 2025
3.0/5
3.0/5
The business model, of increasing storage fees to rates above new customers, is horrible. After 4 years , I was paying about twice the rate that a new customer would be charged. Doesn’t say much for the loyal customer who reliably pays a their fees.Otherwise, The onsite staff was always available, helpful and professional. Great representatives for your company.
Verified User
•
Nov 10, 2025
5.0/5
5.0/5
I had a 10x10 locker at the Park Street Jacksonville location. Friendly and professional staff, easy to do business with, I used my online account several times to update payment and personal information, facility was nice also. clean, never any issues with storing my belongings there. When I couldn't take care of something online the staff were always courteous and helpful.