Renting and move in was simple and done quickly. Anytime I’ve called and dealt with the staff, the have resolved my issues in a timely fashion.
Verified User
•
Dec 2, 2025
1.0/5
1.0/5
Getting the unit set up originally and then later trying to change unit size was too much hassle and trying to debate with manager.example 1) I reserved online and when i came in I had to suffer through them trying to increase the price. waste of time.example 2). trying to downsize unit months later, i kept getting the runaround on the phone and then in person. they tried to increase the monthly price for a smaller unit. another waste of time.
Verified User
•
Nov 28, 2025
5.0/5
5.0/5
Great customer service !
Verified User
•
Nov 26, 2025
4.0/5
4.0/5
So far, the two people that has assisted us in obtaining our rental unit have been very helpful and informative.
Verified User
•
Nov 18, 2025
4.0/5
4.0/5
Employee in the office was very nice.
Verified User
•
Nov 16, 2025
4.0/5
4.0/5
CubeSmart should have a program for on going users. I have stored with you for several years. Increasing prices create a need to check out or move your unit to get a good price. Why do new customers get a better price than someone that rents for 3 years
Verified User
•
Nov 12, 2025
5.0/5
5.0/5
So far everything has been good.
Verified User
•
Nov 11, 2025
3.0/5
3.0/5
Convient. Added security. Easy move-in and enough space to accommodate small or large moves. Thanks
Verified User
•
Oct 9, 2025
3.0/5
3.0/5
CubeSmart had a discount sale going on on when I needed temporary storage, so it was the most affordable at the time. It was a closet sized unit on the 2nd floor, but I liked that it was on the inside of the bldg with A/C for the summer time heat and they have elevators & carts.
Renting and move in was simple and done quickly. Anytime I’ve called and dealt with the staff, the have resolved my issues in a timely fashion.
Verified User
•
Dec 2, 2025
1.0/5
1.0/5
Getting the unit set up originally and then later trying to change unit size was too much hassle and trying to debate with manager.example 1) I reserved online and when i came in I had to suffer through them trying to increase the price. waste of time.example 2). trying to downsize unit months later, i kept getting the runaround on the phone and then in person. they tried to increase the monthly price for a smaller unit. another waste of time.
Verified User
•
Nov 28, 2025
5.0/5
5.0/5
Great customer service !
Verified User
•
Nov 26, 2025
4.0/5
4.0/5
So far, the two people that has assisted us in obtaining our rental unit have been very helpful and informative.
Verified User
•
Nov 18, 2025
4.0/5
4.0/5
Employee in the office was very nice.
Verified User
•
Nov 16, 2025
4.0/5
4.0/5
CubeSmart should have a program for on going users. I have stored with you for several years. Increasing prices create a need to check out or move your unit to get a good price. Why do new customers get a better price than someone that rents for 3 years
Verified User
•
Nov 12, 2025
5.0/5
5.0/5
So far everything has been good.
Verified User
•
Nov 11, 2025
3.0/5
3.0/5
Convient. Added security. Easy move-in and enough space to accommodate small or large moves. Thanks
Verified User
•
Oct 9, 2025
3.0/5
3.0/5
CubeSmart had a discount sale going on on when I needed temporary storage, so it was the most affordable at the time. It was a closet sized unit on the 2nd floor, but I liked that it was on the inside of the bldg with A/C for the summer time heat and they have elevators & carts.