Renting and move in was simple and done quickly. Anytime I’ve called and dealt with the staff, the have resolved my issues in a timely fashion.
Verified User
•
Dec 2, 2025
1.0/5
1.0/5
Getting the unit set up originally and then later trying to change unit size was too much hassle and trying to debate with manager.example 1) I reserved online and when i came in I had to suffer through them trying to increase the price. waste of time.example 2). trying to downsize unit months later, i kept getting the runaround on the phone and then in person. they tried to increase the monthly price for a smaller unit. another waste of time.
Verified User
•
Nov 28, 2025
5.0/5
5.0/5
Great customer service !
Verified User
•
Nov 26, 2025
4.0/5
4.0/5
So far, the two people that has assisted us in obtaining our rental unit have been very helpful and informative.
Verified User
•
Nov 18, 2025
4.0/5
4.0/5
Employee in the office was very nice.
Verified User
•
Nov 16, 2025
4.0/5
4.0/5
CubeSmart should have a program for on going users. I have stored with you for several years. Increasing prices create a need to check out or move your unit to get a good price. Why do new customers get a better price than someone that rents for 3 years
Verified User
•
Nov 12, 2025
5.0/5
5.0/5
So far everything has been good.
Verified User
•
Nov 11, 2025
3.0/5
3.0/5
Convient. Added security. Easy move-in and enough space to accommodate small or large moves. Thanks
Renting and move in was simple and done quickly. Anytime I’ve called and dealt with the staff, the have resolved my issues in a timely fashion.
Verified User
•
Dec 2, 2025
1.0/5
1.0/5
Getting the unit set up originally and then later trying to change unit size was too much hassle and trying to debate with manager.example 1) I reserved online and when i came in I had to suffer through them trying to increase the price. waste of time.example 2). trying to downsize unit months later, i kept getting the runaround on the phone and then in person. they tried to increase the monthly price for a smaller unit. another waste of time.
Verified User
•
Nov 28, 2025
5.0/5
5.0/5
Great customer service !
Verified User
•
Nov 26, 2025
4.0/5
4.0/5
So far, the two people that has assisted us in obtaining our rental unit have been very helpful and informative.
Verified User
•
Nov 18, 2025
4.0/5
4.0/5
Employee in the office was very nice.
Verified User
•
Nov 16, 2025
4.0/5
4.0/5
CubeSmart should have a program for on going users. I have stored with you for several years. Increasing prices create a need to check out or move your unit to get a good price. Why do new customers get a better price than someone that rents for 3 years
Verified User
•
Nov 12, 2025
5.0/5
5.0/5
So far everything has been good.
Verified User
•
Nov 11, 2025
3.0/5
3.0/5
Convient. Added security. Easy move-in and enough space to accommodate small or large moves. Thanks