Very good customer skills. Personally was very knowledgeable.
Verified User
•
Jun 15, 2026
1.0/5
1.0/5
Too expensive and the fees go up to fast within 3 months. A lower few rate and an increase every 12 months would be easier to deal with.
Verified User
•
May 25, 2026
4.0/5
4.0/5
Service is good
Verified User
•
May 25, 2026
1.0/5
1.0/5
I think your mandatory insurance is a scam ...
Verified User
•
May 13, 2026
5.0/5
5.0/5
It's very safe, and the way they systematized everything is top notch. The Employee that was working was very friendly, and knows his job very well, he also know how to explain things so you can understand easy.
Verified User
•
May 10, 2026
1.0/5
1.0/5
I was told my bill wouldn’t raise and it did.
Verified User
•
May 6, 2026
1.0/5
1.0/5
It’s been a pleasure having your company as a storage unit but it became so expensive. Also, your store manager named Guyan -the office on 179-36 Jamaica ave. NY 11432 is a disgusting manager . He made us wait for over 30 minutes at the counter and when he came out of the room , he didn’t even talk to us, instead he kept on babbling so I couldn’t understand. When the other store manager came (Julienne) he helped us right away . Guyan doesn’t help him even when there were other people waiting on line. Julienne asked for his help but he just walked away leaving the office. It’s not nice.
Verified User
•
May 4, 2026
3.0/5
3.0/5
_ inconsistent attendant. One person on duty so when away, office closed for up to 30 minutes- no prorated rate- first month free promotion not given to me- availability of van not offered to me. Also only availbe when checking in but not checking out.- would like longer hours of access at least 9 pm
Very good customer skills. Personally was very knowledgeable.
Verified User
•
Jun 15, 2026
1.0/5
1.0/5
Too expensive and the fees go up to fast within 3 months. A lower few rate and an increase every 12 months would be easier to deal with.
Verified User
•
May 25, 2026
4.0/5
4.0/5
Service is good
Verified User
•
May 25, 2026
1.0/5
1.0/5
I think your mandatory insurance is a scam ...
Verified User
•
May 13, 2026
5.0/5
5.0/5
It's very safe, and the way they systematized everything is top notch. The Employee that was working was very friendly, and knows his job very well, he also know how to explain things so you can understand easy.
Verified User
•
May 10, 2026
1.0/5
1.0/5
I was told my bill wouldn’t raise and it did.
Verified User
•
May 6, 2026
1.0/5
1.0/5
It’s been a pleasure having your company as a storage unit but it became so expensive. Also, your store manager named Guyan -the office on 179-36 Jamaica ave. NY 11432 is a disgusting manager . He made us wait for over 30 minutes at the counter and when he came out of the room , he didn’t even talk to us, instead he kept on babbling so I couldn’t understand. When the other store manager came (Julienne) he helped us right away . Guyan doesn’t help him even when there were other people waiting on line. Julienne asked for his help but he just walked away leaving the office. It’s not nice.
Verified User
•
May 4, 2026
3.0/5
3.0/5
_ inconsistent attendant. One person on duty so when away, office closed for up to 30 minutes- no prorated rate- first month free promotion not given to me- availability of van not offered to me. Also only availbe when checking in but not checking out.- would like longer hours of access at least 9 pm