CubeSmart Self Storage
4.1/5
4.1 /5
51 Verified Reviews
78-02 Liberty Ave, Queens, NY 11417, US
(347) 474-9040
51 Verified Reviews
5.0/5
5.0 /5
After horrible (inhumane) experiences at another well-known storage facility, I signed up with CubeSmart a couple of years ago. And, I do not regret this decision. To this day, CubeSmart Team Members consistently greet me with kindness, respect, good humor, and great conversations at every storage facility I’ve rented from, no matter what city I’m in, including this location. I’m grateful to have met Tina and Alex—two awesome humans—and I’m grateful that this is a super clean facility in a quiet neighborhood. Thank you, Tina, for everything!

1.0/5
1.0 /5
Availability. The time the facility is open for causes people to have to work around your hours instead of being available at our convenienceLack of parking and resources to load and unload property due to business hours having other renters have to come at the same time and compete to get said tools.The cost of monthly storage not having a solid price and not having a cap ment monthly prices would continue to go upIf it had remained at my original price of when i started or givien a discount to renters on thier monthly after 1yr of service i would not have cancelled my service

3.0/5
3.0 /5
App and customer service was good.

1.0/5
1.0 /5
Very limited space for pick up and drop off. Never got the percentage of the increase of the rooms and how often a year does the rent go up. Still have a mouse problem!

2.0/5
2.0 /5
The location and staff is very nice but the prices keep increasing.

5.0/5
5.0 /5
I felt good while a had that space

5.0/5
5.0 /5
Tina, the front desk person was very helpful and accommodating; especially, with setting an account and helping us with renting a unit. I love the level of security and also the modern sophisticated customer access (i.e. - can open open facility does through the Cube smart phone app.

5.0/5
5.0 /5
Clean, friendly staff. What's not to love?

5.0/5
5.0 /5
Clean facilty. Great customer service. Alex and Tina are great.

1.0/5
1.0 /5
If you say the first month, it’s free and then after six months the price increases.Then why you have to pay almost $100 when you sign up , so the first month is not free and when it’s five months you raise the price. I will never recommend your company.