All of stuffs was rat infested , they bit up everything I had , the only thing was good is that at the Merrick boulevard branch the general manager was very helpful, professional and she emphastise. Apologize and reassured me that she was gonna help with my situation... Kiera I appreciate you so much ❤️
Verified User
•
Jul 4, 2026
5.0/5
5.0/5
Great staff (Crystal and Jayson) and customer service. And decent pricing.
Verified User
•
Jul 1, 2026
3.0/5
3.0/5
My belongs were destroyed due to leaking roof.
Verified User
•
Jun 30, 2026
1.0/5
1.0/5
Too expensive and the hours not practical
Verified User
•
Jun 18, 2026
4.0/5
4.0/5
The customer service was excellent. Very helpful easy to access.
Verified User
•
Jun 15, 2026
5.0/5
5.0/5
.
Verified User
•
Jun 6, 2026
1.0/5
1.0/5
My unit was infested with rat droppings and pie on new items I bought and put to store. I’m currently making payments on I item I don’t have because of this.
Verified User
•
Jun 5, 2026
2.0/5
2.0/5
The space was fine; the constant increase in the monthly charges was not. It is the main reason that I closed my account.
Verified User
•
Jun 5, 2026
1.0/5
1.0/5
The storage facility is infested with rats and smells awful
All of stuffs was rat infested , they bit up everything I had , the only thing was good is that at the Merrick boulevard branch the general manager was very helpful, professional and she emphastise. Apologize and reassured me that she was gonna help with my situation... Kiera I appreciate you so much ❤️
Verified User
•
Jul 4, 2026
5.0/5
5.0/5
Great staff (Crystal and Jayson) and customer service. And decent pricing.
Verified User
•
Jul 1, 2026
3.0/5
3.0/5
My belongs were destroyed due to leaking roof.
Verified User
•
Jun 30, 2026
1.0/5
1.0/5
Too expensive and the hours not practical
Verified User
•
Jun 18, 2026
4.0/5
4.0/5
The customer service was excellent. Very helpful easy to access.
Verified User
•
Jun 15, 2026
5.0/5
5.0/5
.
Verified User
•
Jun 6, 2026
1.0/5
1.0/5
My unit was infested with rat droppings and pie on new items I bought and put to store. I’m currently making payments on I item I don’t have because of this.
Verified User
•
Jun 5, 2026
2.0/5
2.0/5
The space was fine; the constant increase in the monthly charges was not. It is the main reason that I closed my account.
Verified User
•
Jun 5, 2026
1.0/5
1.0/5
The storage facility is infested with rats and smells awful