Frequent price increases and too high

Service

Price was very affordable. Area was convenient.

Apartment eviction

The Merrick Blvd location had a lot of rodents.

Bad costumer service they have roaches and rats

Brandon displayed a tremendous amount of knowledge patience.

The facility is not as clean. I’v had rodent droppings in my storage unit. The hand wagons are chained up and you have to give your ID to the office to retrieve one. The ladders are difficult to maneuver. The front entrance in the vicinity of the elevators is dimly lit. There is a huge pot hole at the front entrance gate. The pricing is affordable. But I highly care about cleanliness and accessibility.

None

Staff was very professional and kind. They were helpful and answered all my questions.