CubeSmart Self Storage
4.4/5
4.4 /5
36 Verified Reviews
621 Bank Rd, Jefferson Valley, NY 10535, US
(845) 284-1005
36 Verified Reviews
2.0/5
2.0 /5
Your place is kept nice and clean but didnt appreciate the rate going up almost $80 in less than 6 months… always not refunding the 1/2 a month since I left on the 12 th…

2.0/5
2.0 /5
The storage faculty and staff were excellent. The policy of no refund for unused days is not consumer-friendly. Oftentimes moves out of a storage space are dependent on house selling and buying closing dates, new storage space availability, moving company schedules, and other factors beyond personal control.

5.0/5
5.0 /5
Clean, friendly, convenient

5.0/5
5.0 /5
CubeSmart is immaculate inside & outside. It is a very safe place. The General manager Nicholas is extremely effective. My unit door broke & within a few hrs it was fixed & he informed me excellent at his job. The Assistant Manager Aritha is extremely capable of every aspect of her job. She is very personable, and knows all her clients by name. Aritha is surely an asset to the company. She really cares about CubeSmart & the clients. I would highly recommend CubeSmart to anyone in need of a storage unit.

5.0/5
5.0 /5
Very clean, friendly staff.

3.0/5
3.0 /5
Everyone I worked with was friendly and accommodating. The locale was good and it was clean and well lit.However, I found that two sizable increases within one year was unfair. I went from $160 to $248 in one year. Once you get your belongings in the unit, you are faced with paying these increases or moving back out. If you have to increase, consider not doing it a couple of months after people move in. And consider $10 or even $20 increases.

5.0/5
5.0 /5
Easy access and climate control and very friendly staff

5.0/5
5.0 /5
Aretha & Nick

5.0/5
5.0 /5
As a senior the location being all first floor makes it accessible for those of us with mobility issues. Plenty of parking. A mobile app to enter is efficient.Most of all Nicholas is so very kind and patient, he helped me set up the mobile app, explained how to properly use the locks for the unit,a all operating hours.The first person you deal with sets the tone on deciding if that is where you want to rent.Nicholas is exceptional on all levels. Also very sweet woman Aritha , really great staff.

5.0/5
5.0 /5
Always a simple transaction. Staff very accommodating to our needs.