Very easy online rental process. Staff was very nice and the security was good. Highly recommend.
Verified User
•
Mar 31, 2026
5.0/5
5.0/5
Hannah and the staff are very friendly and helpful.
Verified User
•
Mar 27, 2026
3.0/5
3.0/5
It was easy to registratie online or at the office in Johnston.
Verified User
•
Mar 17, 2026
3.0/5
3.0/5
I really like the ease of getting a unit. I particularly liked how the Johnston, RI store accomodated my car and got me a unit on road height. However, you folks need to hire more people. Often times, they have to close the office when showing another person a unit. That adds time to my day or night which is not productive. Other than that, all good.
Verified User
•
Feb 2, 2026
1.0/5
1.0/5
Awful awful awful experience there and I’ve been renting from you guys to get through the years and this time it was just awful snow was not removed mouse droppings everywhere always smelled of weed in the front office stunk of body order so bad I almost threw up
Verified User
•
Jan 3, 2026
3.0/5
3.0/5
The service was good at the johnston location. The customer service woman was very helpful
Verified User
•
Dec 27, 2025
1.0/5
1.0/5
Rent going up every month. I found a storage unit that is three times the size of the one that I just got rid of and still less than what I was paying. I could get three of the storage units I just rented for the price I was paying at your place. The maintenance is a joke there you don’t keep up with anything. Down hanging in front of my storage unit that I was unable to get to very poorly run. Snow not cleared away from my unit.
Verified User
•
Dec 4, 2025
5.0/5
5.0/5
Great experience
Verified User
•
Nov 24, 2025
5.0/5
5.0/5
The process of renting the storage unit went smoothly from start to finish. They were very helpful and nice and the unit was clean.I would recommend CubeSmart to anyone who needs storage space.
Very easy online rental process. Staff was very nice and the security was good. Highly recommend.
Verified User
•
Mar 31, 2026
5.0/5
5.0/5
Hannah and the staff are very friendly and helpful.
Verified User
•
Mar 27, 2026
3.0/5
3.0/5
It was easy to registratie online or at the office in Johnston.
Verified User
•
Mar 17, 2026
3.0/5
3.0/5
I really like the ease of getting a unit. I particularly liked how the Johnston, RI store accomodated my car and got me a unit on road height. However, you folks need to hire more people. Often times, they have to close the office when showing another person a unit. That adds time to my day or night which is not productive. Other than that, all good.
Verified User
•
Feb 2, 2026
1.0/5
1.0/5
Awful awful awful experience there and I’ve been renting from you guys to get through the years and this time it was just awful snow was not removed mouse droppings everywhere always smelled of weed in the front office stunk of body order so bad I almost threw up
Verified User
•
Jan 3, 2026
3.0/5
3.0/5
The service was good at the johnston location. The customer service woman was very helpful
Verified User
•
Dec 27, 2025
1.0/5
1.0/5
Rent going up every month. I found a storage unit that is three times the size of the one that I just got rid of and still less than what I was paying. I could get three of the storage units I just rented for the price I was paying at your place. The maintenance is a joke there you don’t keep up with anything. Down hanging in front of my storage unit that I was unable to get to very poorly run. Snow not cleared away from my unit.
Verified User
•
Dec 4, 2025
5.0/5
5.0/5
Great experience
Verified User
•
Nov 24, 2025
5.0/5
5.0/5
The process of renting the storage unit went smoothly from start to finish. They were very helpful and nice and the unit was clean.I would recommend CubeSmart to anyone who needs storage space.