Ez n Ez out

Staff was friendly and went above and beyond

It was after hours and I had an emergency needing a unit. The website link charged me the online application price, but when I received my confirmation and instruction email, the code was blank. The app also would not work. I called and the manager had to meet me. It took hours to set things up, but I was not reimbursed the $40.00 fee if you sign up online, even though I had to be inconvenienced, and had to meet management for assistance in person... again taking hours for something that wasn't my fault. I also never received my next billing statement, so I was locked out of my unit. I had to go in person and meet management again, both times being reassured I would receive the initial $40.00 online fee back, and partial rent for the inconvenience. This experience was an absolute nightmare, a very kind manager, but one that was very unknowledgeable. I moved my items, and would never recommend or use CubeSmart again.

Friendly and helpful staff. Clean and convenient location

Very bad communication, was provided with a gate code that never worked, overcharged for empty unit that I couldn't access to vacate , still waiting for the manager to call back .

This place is great! So clean and fresh! User friendly for sure. I will recommend them to anyone!

staff is knowledgeable and friendly. The cost of the RV spot is pretty high compared to other storage facilities in the area.

The staff on the phone was nice

Very secure and clean

Terrance welcomed me with open arms. He was very helpful and patient!