Bc the employees went into my storage and took several things out of it and they broke my expensive flower vase as well as them changing a lock bc I thought I paid my storage and they cut the lock off it without my knowledge
Verified User
•
Feb 8, 2026
5.0/5
5.0/5
Good customer service/ease of access
Verified User
•
Jan 31, 2026
1.0/5
1.0/5
Constantly rising prices.Constantly deteriorating serviceBroken elevator for more than six monthsZero customer serviceLack of any true trash receptacle to help organize unit while on sightInability to reach local office directly by phonePoor state of restroom when available
Verified User
•
Jan 13, 2026
5.0/5
5.0/5
Nice, clean well lit facility.
Verified User
•
Dec 19, 2025
5.0/5
5.0/5
very good service, like it , a little expensive now
Verified User
•
Nov 25, 2025
5.0/5
5.0/5
I had a great experience. The office staff was so helpful.
Verified User
•
Nov 8, 2025
5.0/5
5.0/5
The staff was all so helpful. She was always willing to answer any questions I had. Even help me get in when I couldn't understand the key pad.
Verified User
•
Nov 4, 2025
2.0/5
2.0/5
I loved the customer service and location but the cost per month was way too high.
Verified User
•
Oct 30, 2025
3.0/5
3.0/5
Never really dealt with Cube Smart but did NOT like the front desk people of the last brand AT ALL. They were not nice; glad new ownership took over.
Bc the employees went into my storage and took several things out of it and they broke my expensive flower vase as well as them changing a lock bc I thought I paid my storage and they cut the lock off it without my knowledge
Verified User
•
Feb 8, 2026
5.0/5
5.0/5
Good customer service/ease of access
Verified User
•
Jan 31, 2026
1.0/5
1.0/5
Constantly rising prices.Constantly deteriorating serviceBroken elevator for more than six monthsZero customer serviceLack of any true trash receptacle to help organize unit while on sightInability to reach local office directly by phonePoor state of restroom when available
Verified User
•
Jan 13, 2026
5.0/5
5.0/5
Nice, clean well lit facility.
Verified User
•
Dec 19, 2025
5.0/5
5.0/5
very good service, like it , a little expensive now
Verified User
•
Nov 25, 2025
5.0/5
5.0/5
I had a great experience. The office staff was so helpful.
Verified User
•
Nov 8, 2025
5.0/5
5.0/5
The staff was all so helpful. She was always willing to answer any questions I had. Even help me get in when I couldn't understand the key pad.
Verified User
•
Nov 4, 2025
2.0/5
2.0/5
I loved the customer service and location but the cost per month was way too high.
Verified User
•
Oct 30, 2025
3.0/5
3.0/5
Never really dealt with Cube Smart but did NOT like the front desk people of the last brand AT ALL. They were not nice; glad new ownership took over.