Once CubeSmart took over my rate for my storage unit kept going up. I was never emailed that there was going to be an increase, it was just a surprise when I got my bill. My rate for my 10' x 10' unit went from $89 a couple years ago to $161 today. I will never rent from CubeSmart again.
Verified User
•
May 28, 2026
3.0/5
3.0/5
Thought monthly charge for the size of unit was about $20 too much!
Verified User
•
May 19, 2026
3.0/5
3.0/5
Went during business hours and front desk had sign they be back soonWhich was 2 hours so kinda disappointed because I would have liked to speak with someone about my lock
Verified User
•
May 8, 2026
1.0/5
1.0/5
We would still be with you if you hadn’t doubled our rent since CubeSmart took over. We are moving back to the storage that we used to have. The rent there is half the CubeSmart rent for the same size.
Verified User
•
Apr 20, 2026
1.0/5
1.0/5
Terrible customer service, employees never answer the phones or return voicemails from my experience and prices goes up too fast without enough notice.
Verified User
•
Mar 4, 2026
5.0/5
5.0/5
Clean and accessible.
Verified User
•
Mar 4, 2026
5.0/5
5.0/5
Fast and easy to get a locker. Cheap
Verified User
•
Feb 26, 2026
5.0/5
5.0/5
THe staff was very helpful and kind, the space was clean adn as advertised and the app was very well done
Verified User
•
Feb 14, 2026
5.0/5
5.0/5
They were very responsive and respectful
Verified User
•
Jan 12, 2026
4.0/5
4.0/5
The lady that rented me the unit was very informative and helpful, with all my questions and concerns.
Once CubeSmart took over my rate for my storage unit kept going up. I was never emailed that there was going to be an increase, it was just a surprise when I got my bill. My rate for my 10' x 10' unit went from $89 a couple years ago to $161 today. I will never rent from CubeSmart again.
Verified User
•
May 28, 2026
3.0/5
3.0/5
Thought monthly charge for the size of unit was about $20 too much!
Verified User
•
May 19, 2026
3.0/5
3.0/5
Went during business hours and front desk had sign they be back soonWhich was 2 hours so kinda disappointed because I would have liked to speak with someone about my lock
Verified User
•
May 8, 2026
1.0/5
1.0/5
We would still be with you if you hadn’t doubled our rent since CubeSmart took over. We are moving back to the storage that we used to have. The rent there is half the CubeSmart rent for the same size.
Verified User
•
Apr 20, 2026
1.0/5
1.0/5
Terrible customer service, employees never answer the phones or return voicemails from my experience and prices goes up too fast without enough notice.
Verified User
•
Mar 4, 2026
5.0/5
5.0/5
Clean and accessible.
Verified User
•
Mar 4, 2026
5.0/5
5.0/5
Fast and easy to get a locker. Cheap
Verified User
•
Feb 26, 2026
5.0/5
5.0/5
THe staff was very helpful and kind, the space was clean adn as advertised and the app was very well done
Verified User
•
Feb 14, 2026
5.0/5
5.0/5
They were very responsive and respectful
Verified User
•
Jan 12, 2026
4.0/5
4.0/5
The lady that rented me the unit was very informative and helpful, with all my questions and concerns.