My experience overall was very good. Melissa, I believe the manager, was amazing, always available to help and answer questions.After three months I received an increase in monthly rent, unexpected.
Verified User
•
Oct 28, 2025
5.0/5
5.0/5
Easy process and helpful rep, Melissa
Verified User
•
Oct 26, 2025
3.0/5
3.0/5
The facility is clean. The gate hours are convenient. The staff is friendly. I don't like that the price goes up every 6 months
Verified User
•
Oct 24, 2025
5.0/5
5.0/5
Easy and fast to rent and easy to access with good instructions.
Verified User
•
Oct 19, 2025
5.0/5
5.0/5
I the convenience of it and the price
Verified User
•
Oct 18, 2025
5.0/5
5.0/5
The manager is amazing and the place was very clean.
Verified User
•
Oct 16, 2025
3.0/5
3.0/5
Very clean, safe and nice storage facility.The only negative is you can rarely find anybody in the office.
Verified User
•
Oct 8, 2025
2.0/5
2.0/5
It took many calls in several days to sort out insurance requirements to park my RV on site. Even when I talked with the person on site multiple times I was confused and frustrated with how difficult it was to get the contract to reflect that I had my own insurance and named CubeSmart as an additional insured to avoid purchasing insurance. In the end I paid for insurance I didn't need.
Verified User
•
Sep 28, 2025
5.0/5
5.0/5
I have rented a space when I was in a jam and they saved the day! The staff in the Kildeer location have always be nice and helpful.
My experience overall was very good. Melissa, I believe the manager, was amazing, always available to help and answer questions.After three months I received an increase in monthly rent, unexpected.
Verified User
•
Oct 28, 2025
5.0/5
5.0/5
Easy process and helpful rep, Melissa
Verified User
•
Oct 26, 2025
3.0/5
3.0/5
The facility is clean. The gate hours are convenient. The staff is friendly. I don't like that the price goes up every 6 months
Verified User
•
Oct 24, 2025
5.0/5
5.0/5
Easy and fast to rent and easy to access with good instructions.
Verified User
•
Oct 19, 2025
5.0/5
5.0/5
I the convenience of it and the price
Verified User
•
Oct 18, 2025
5.0/5
5.0/5
The manager is amazing and the place was very clean.
Verified User
•
Oct 16, 2025
3.0/5
3.0/5
Very clean, safe and nice storage facility.The only negative is you can rarely find anybody in the office.
Verified User
•
Oct 8, 2025
2.0/5
2.0/5
It took many calls in several days to sort out insurance requirements to park my RV on site. Even when I talked with the person on site multiple times I was confused and frustrated with how difficult it was to get the contract to reflect that I had my own insurance and named CubeSmart as an additional insured to avoid purchasing insurance. In the end I paid for insurance I didn't need.
Verified User
•
Sep 28, 2025
5.0/5
5.0/5
I have rented a space when I was in a jam and they saved the day! The staff in the Kildeer location have always be nice and helpful.