Cleanliness, politeness

My experience overall was very good. Melissa, I believe the manager, was amazing, always available to help and answer questions.After three months I received an increase in monthly rent, unexpected.

Easy process and helpful rep, Melissa

The facility is clean. The gate hours are convenient. The staff is friendly. I don't like that the price goes up every 6 months

Easy and fast to rent and easy to access with good instructions.

I the convenience of it and the price

The manager is amazing and the place was very clean.

Very clean, safe and nice storage facility.The only negative is you can rarely find anybody in the office.

It took many calls in several days to sort out insurance requirements to park my RV on site. Even when I talked with the person on site multiple times I was confused and frustrated with how difficult it was to get the contract to reflect that I had my own insurance and named CubeSmart as an additional insured to avoid purchasing insurance. In the end I paid for insurance I didn't need.

I have rented a space when I was in a jam and they saved the day! The staff in the Kildeer location have always be nice and helpful.