I had a storage unit at this location for many years, and I was absolutely tired of the unjustified increases in my monthly rent. This is why I moved out and why I would never recommend your company to anyone.
Verified User
•
Mar 17, 2026
1.0/5
1.0/5
My monthly fees increased by 400% over 6 years. When I made my payment online you charged me an 8$ convenience fee. Your prices and practices are outrageous.
Verified User
•
Mar 14, 2026
5.0/5
5.0/5
Good service. Good price. Clean unit
Verified User
•
Mar 4, 2026
5.0/5
5.0/5
Shelby provides the most excellent customer service
Verified User
•
Mar 2, 2026
1.0/5
1.0/5
prices keep going up to existing customers
Verified User
•
Feb 20, 2026
2.0/5
2.0/5
Rent doubled in 2 years plus convenience fee of over $7 to pay with credit card.
Verified User
•
Feb 19, 2026
1.0/5
1.0/5
Been there faithfully over 15 years and they wouldn’t work with me with the rent. I started paying rent at $187 and was currently paying $666.
Verified User
•
Feb 15, 2026
1.0/5
1.0/5
been there for almost 20y years and my rates keep going up
I had a storage unit at this location for many years, and I was absolutely tired of the unjustified increases in my monthly rent. This is why I moved out and why I would never recommend your company to anyone.
Verified User
•
Mar 17, 2026
1.0/5
1.0/5
My monthly fees increased by 400% over 6 years. When I made my payment online you charged me an 8$ convenience fee. Your prices and practices are outrageous.
Verified User
•
Mar 14, 2026
5.0/5
5.0/5
Good service. Good price. Clean unit
Verified User
•
Mar 4, 2026
5.0/5
5.0/5
Shelby provides the most excellent customer service
Verified User
•
Mar 2, 2026
1.0/5
1.0/5
prices keep going up to existing customers
Verified User
•
Feb 20, 2026
2.0/5
2.0/5
Rent doubled in 2 years plus convenience fee of over $7 to pay with credit card.
Verified User
•
Feb 19, 2026
1.0/5
1.0/5
Been there faithfully over 15 years and they wouldn’t work with me with the rent. I started paying rent at $187 and was currently paying $666.
Verified User
•
Feb 15, 2026
1.0/5
1.0/5
been there for almost 20y years and my rates keep going up