Location for the storage was convenient to where I live. But within a year the monthly fee was increased twice. the last increase was nearly $50 a month. We were paying what most other places charge for a covered parking.
Verified User
•
Oct 20, 2025
1.0/5
1.0/5
The main reason is because of indiscriminate pricing increases with no warning. The second is the lack of support from management when items become damaged due to other renters. The third is the difficulty getting straight answers from staff.
Verified User
•
Oct 18, 2025
5.0/5
5.0/5
Very nice storage and excellent customer service.
Verified User
•
Oct 9, 2025
5.0/5
5.0/5
Ease of process. Friendly Staff.
Verified User
•
Oct 8, 2025
5.0/5
5.0/5
Shelby provides excellent customer service
Verified User
•
Oct 8, 2025
3.0/5
3.0/5
A
Verified User
•
Oct 7, 2025
5.0/5
5.0/5
Na
Verified User
•
Oct 4, 2025
5.0/5
5.0/5
Office staff was always very helpful. Processes all very simple. Never had an issue.
Verified User
•
Oct 3, 2025
5.0/5
5.0/5
The location is convenient to where I live. I appreciate the excellent customer service and the overall cleanliness of the storage facility.
Location for the storage was convenient to where I live. But within a year the monthly fee was increased twice. the last increase was nearly $50 a month. We were paying what most other places charge for a covered parking.
Verified User
•
Oct 20, 2025
1.0/5
1.0/5
The main reason is because of indiscriminate pricing increases with no warning. The second is the lack of support from management when items become damaged due to other renters. The third is the difficulty getting straight answers from staff.
Verified User
•
Oct 18, 2025
5.0/5
5.0/5
Very nice storage and excellent customer service.
Verified User
•
Oct 9, 2025
5.0/5
5.0/5
Ease of process. Friendly Staff.
Verified User
•
Oct 8, 2025
5.0/5
5.0/5
Shelby provides excellent customer service
Verified User
•
Oct 8, 2025
3.0/5
3.0/5
A
Verified User
•
Oct 7, 2025
5.0/5
5.0/5
Na
Verified User
•
Oct 4, 2025
5.0/5
5.0/5
Office staff was always very helpful. Processes all very simple. Never had an issue.
Verified User
•
Oct 3, 2025
5.0/5
5.0/5
The location is convenient to where I live. I appreciate the excellent customer service and the overall cleanliness of the storage facility.