The employee that help me and answered all my questions was very knowledgeable and polite she deserves a pat on they back she really knows her job and l would recommend you highly
Verified User
•
Apr 24, 2026
1.0/5
1.0/5
Not a good set up for storage units. If I knew how far I had to walk from the stairs to my unit I would have never gotten one here.
Verified User
•
Apr 23, 2026
5.0/5
5.0/5
Could do everything online last minute
Verified User
•
Apr 19, 2026
3.0/5
3.0/5
It took me too long to figure out where my unit was. Nothing indicated that it was inside the building
Verified User
•
Apr 10, 2026
3.0/5
3.0/5
Everything worked well, although the sliding door handle was difficult to work.
Verified User
•
Mar 11, 2026
1.0/5
1.0/5
A gate was added with a bike lock. I was not notified of the code and was unable to get into my unit. After I got the code for that and was able to get on the property, more changes were made and an automatic gate was put in. I was never contacted to create a code. The code provided to me in the app was invalid. When speaking with customer service they told me I would have to wait for help, but I needed access to my personal property right then. When signing the agreement in the beginning, I was paying $70/month. The rates kept increasing and the reason I was given was for "improvements to the units and property." My unit was 10x20, it was not temperature controlled, water came in under the wall from the unit next to me which damaged my belongings, and the only "improvement" that was made to my unit was that it was repainted on the outside. Essentially, I paid a lot of money for other people to get a fancy new building with brand new units. The driveway in front of my unit is nothing but potholes and dirt. The pallets provided to me in my unit were broken. I found a temperature controlled unit for almost half the price at a better facility. This place was nothing but a headache for me.
Verified User
•
Feb 21, 2026
4.0/5
4.0/5
Very good staff. When I had to get a bigger unit, they accommodated me with no problems!
The employee that help me and answered all my questions was very knowledgeable and polite she deserves a pat on they back she really knows her job and l would recommend you highly
Verified User
•
Apr 24, 2026
1.0/5
1.0/5
Not a good set up for storage units. If I knew how far I had to walk from the stairs to my unit I would have never gotten one here.
Verified User
•
Apr 23, 2026
5.0/5
5.0/5
Could do everything online last minute
Verified User
•
Apr 19, 2026
3.0/5
3.0/5
It took me too long to figure out where my unit was. Nothing indicated that it was inside the building
Verified User
•
Apr 10, 2026
3.0/5
3.0/5
Everything worked well, although the sliding door handle was difficult to work.
Verified User
•
Mar 11, 2026
1.0/5
1.0/5
A gate was added with a bike lock. I was not notified of the code and was unable to get into my unit. After I got the code for that and was able to get on the property, more changes were made and an automatic gate was put in. I was never contacted to create a code. The code provided to me in the app was invalid. When speaking with customer service they told me I would have to wait for help, but I needed access to my personal property right then. When signing the agreement in the beginning, I was paying $70/month. The rates kept increasing and the reason I was given was for "improvements to the units and property." My unit was 10x20, it was not temperature controlled, water came in under the wall from the unit next to me which damaged my belongings, and the only "improvement" that was made to my unit was that it was repainted on the outside. Essentially, I paid a lot of money for other people to get a fancy new building with brand new units. The driveway in front of my unit is nothing but potholes and dirt. The pallets provided to me in my unit were broken. I found a temperature controlled unit for almost half the price at a better facility. This place was nothing but a headache for me.
Verified User
•
Feb 21, 2026
4.0/5
4.0/5
Very good staff. When I had to get a bigger unit, they accommodated me with no problems!