would have given a 10 because of the kindness and corrective work the staff showed me when I went to check in to my unit that I booked online. The code didn't work and then my unit had a garage door that was supposed to be fixed and wasn't so the lady had to take me back to office to find me a different unit.

Price! Customer Service! The lady in the office was nice enough. The light NEVER worked in my unit, and I asked to have it fixed multiple times. For the price, I would have expected a light that at least worked!!!!!

The sales people were friendly and knowledgeable. Pleasure to work with.

Nice, newly upgraded facility.Negatives:- the floor needed swept- the door clock is on Eastern time not Central, so access ends an hour too early.- the door threshold was too high to roll dollies over- the back of H37 had some water staining on the concrete. It was dry at the time I moved in and I didn't place anything in the area, but it is still a concern.