Property management was great. However, billing was always an issue, and Cube Smart always tried to overcharge and add penalty fees and late fees, etc. Main reason for us that moved out.
Verified User
•
Apr 30, 2026
5.0/5
5.0/5
Yessica, the CubeSmart manager at the Canada Lake Forest location is terrific.She is in very helpful since I first started renting a storage space for my husband in March 2024.
Verified User
•
Apr 12, 2026
4.0/5
4.0/5
I had one minor issue with an automatic payment. Ultimately it was resolved, but it was enough to cause me a bit of concern.
Verified User
•
Apr 10, 2026
3.0/5
3.0/5
No complains. Just don’t have the budget for it anymore
Verified User
•
Apr 9, 2026
3.0/5
3.0/5
The Two ceiling light units located nearest to my storage unit # 668 are off since I moved in (February 11th) my stored properties. The unit is dark and it is waste of time to do any work in the dark. I informed the attendants every time i went to the unit, about 4 or 5 times. No repair was done yet
Verified User
•
Apr 5, 2026
5.0/5
5.0/5
I really appreciate
Verified User
•
Mar 26, 2026
5.0/5
5.0/5
The admins are very nice and helpful and respectful, they always assist us when we needed anything.
Verified User
•
Mar 26, 2026
5.0/5
5.0/5
Easy to work with
Verified User
•
Mar 25, 2026
1.0/5
1.0/5
2/3s of my belongings got stolen
Verified User
•
Mar 24, 2026
3.0/5
3.0/5
This location is great, the staff is great, but this particular unit was off putting
Property management was great. However, billing was always an issue, and Cube Smart always tried to overcharge and add penalty fees and late fees, etc. Main reason for us that moved out.
Verified User
•
Apr 30, 2026
5.0/5
5.0/5
Yessica, the CubeSmart manager at the Canada Lake Forest location is terrific.She is in very helpful since I first started renting a storage space for my husband in March 2024.
Verified User
•
Apr 12, 2026
4.0/5
4.0/5
I had one minor issue with an automatic payment. Ultimately it was resolved, but it was enough to cause me a bit of concern.
Verified User
•
Apr 10, 2026
3.0/5
3.0/5
No complains. Just don’t have the budget for it anymore
Verified User
•
Apr 9, 2026
3.0/5
3.0/5
The Two ceiling light units located nearest to my storage unit # 668 are off since I moved in (February 11th) my stored properties. The unit is dark and it is waste of time to do any work in the dark. I informed the attendants every time i went to the unit, about 4 or 5 times. No repair was done yet
Verified User
•
Apr 5, 2026
5.0/5
5.0/5
I really appreciate
Verified User
•
Mar 26, 2026
5.0/5
5.0/5
The admins are very nice and helpful and respectful, they always assist us when we needed anything.
Verified User
•
Mar 26, 2026
5.0/5
5.0/5
Easy to work with
Verified User
•
Mar 25, 2026
1.0/5
1.0/5
2/3s of my belongings got stolen
Verified User
•
Mar 24, 2026
3.0/5
3.0/5
This location is great, the staff is great, but this particular unit was off putting