I just started with CubeSmart, the service was very helpful and so far so good.

SUMMARY: EXPECT SIGNIFICANT RENT INCREASES ONCE "THE HONEYMOON PERIOD IS OVER" AS CUBESMART WOULD RATHER ATTRACT NEW CUSTOMERS WITH LOW RATES THAN KEEP EXISTING ONES WITH FAIR RATES.#0986 CubeSmart 300 E Il Route 22 LAKE ZURICH, IL STORAGE RENTAL COSTS FOR a 9' x 9' (81 Sq. Ft.) Climate Controlled 1st floor unit (not including insurance which was covered by my homeowner's insurance).WITHIN 5 YEARS (5/26/21 - 3/26/26 or 4 years and 10 months) MY 9’ x 9’ (81 Sq. Ft.) UNIT’S RENTAL RATE WENT FROM $76 to $213 / MONTH (+$137 / +180%)!!FROM ACTUAL EMAIL BILLING NOTIFICATIONS:• Your bill due on 5/26/2021 in the amount of $76.00 is now ready.• Your bill due on 11/26/2021 in the amount of $88.00 is now ready.Rent Increase: + $12 / mo. (+15.8%)Time since previous increase: 6 mo. (31.6% annualized increase)• Your bill due on 6/26/2022 in the amount of $113.00 is now ready.Rent Increase: + $25 / mo. (+28.4%)Time since previous increase: 7 mo. (48.7% annualized increase)• Your bill due on 5/26/2023 in the amount of $128.00 is now ready.Rent Increase: + $15 / mo. (+13.3%)Time since previous increase: 11 mo. (14.5% annualized increase)• Your bill due on 5/26/2024 in the amount of $156.00 is now ready.Rent Increase: + $28 / mo. (+21.9%)Time since previous increase: 12 mo. (21.9% annualized increase)• Your bill due on 4/26/2025 in the amount of $182.00 is now ready.Rent Increase: + $26 / mo. (+16.7%)Time since previous increase: 11 mo. (18.2% annualized increase)• Your bill due on 3/26/2026 in the amount of $213.00 is now ready.Rent Increase: + $31 / mo. (+17.0%)Time since previous increase: 11 mo. (18.6% annualized increase)NOTE: CURRENT ON-LINE RENTAL COST FOR THE SAME UNIT IS $135 / MONTHSUMMARY: EXPECT SIGNIFICANT RENT INCREASES ONCE "THE HONEYMOON PERIOD IS OVER" AS CUBESMART WOULD RATHER ATTRACT NEW CUSTOMERS WITH LOW RATES THAN KEEP EXISTING ONES WITH FAIR RATES.

The facilities are well maintained... clean, bright ... and the managers are helpful and friendly! The two locations I have used in the past (Chicago and Lake Zurich) were convenient locations for me.

Na

Great initially, but the price increases year after year created the move to an alternative organization.

I was overcharged twice without any notice. It’s how Xfinity also does business and they are the worst company around. It’s the primary reason for moving out.

Everything went well

Easy to use, convenient and simple to get to the storage units. The guy at the desk was nice but a bit slow. He could have used some help!

Easy to get in and out

Increased costs and poor climate control.