The customer service was A1 and having the payments come out automatically made it easier

Good clean and dry. Excellent service from Eric he was very helpful and was always available if I had a question. Would recommend CubeSmart to anyone.

Too expensive for the unit size and the double increase in less than a year

Very friendly and helpful signing in and out.

New management is great work with costomers, Eric, is awesome.

Eric, is great, when you want to leave,Eric,works with customers. To keep customers, who have had rental units, with the private owner, ezselfstorage.

Check-in process was good. The agent was professional. My problem is that I got a storage unit that had rat droppings all over the place. I asked the attendant if the was a problem with rats at the beginning and was told no. I then was shown several different u its which had rat droppings all over as well. I had to select and take a unit that had less droppings and extend my truck and help rental because of this. If it had not been for the time constraints, I would have never taken this rental and opted to go somewhere else.

Eric, the manager in Lakewood was very personable, hard-working & knowledgeable.

Within the first few weeks, the price increased significantly. We were surprised to see that we were not locked in our rate, and that management couldn't do anything to match prices online. We weren't even our storage unit for a month before getting notified of a significant increase.

Pricing just goes up&up, Veary fast to charge late fees, Realy not a fair Group tp Deal with.