As I secured this storage for my son, I was not aware that it was an aluminum or some sort of metal which was very cold and when I signed up, it was supposed to be climate controlled but I don't think it was. I realized too late that perhaps the cold could have damaged sensitive equipment, hopefully it did not. I feel that the unit was too expensive due to the reasons stated above.However, the agent at the Hird location in Ohio was very helpful, both in answering questions and very prompt in returning my calls.
Verified User
•
Nov 27, 2025
5.0/5
5.0/5
easy
Verified User
•
Nov 18, 2025
3.0/5
3.0/5
Plus- climate control was pretty good; easy access on ground floor, good hours for evening access. Minus: I left one unit and the monthly fee for my remaining unit went up dramatically; coincidence? Also there was a humidity problem in the unit I left.
Verified User
•
Nov 12, 2025
5.0/5
5.0/5
Helpful; staff, cleanliness and accessibility of facilities, clean restroom. Good location for me aswell.
Verified User
•
Oct 25, 2025
1.0/5
1.0/5
Rent increases made it impractical
Verified User
•
Oct 23, 2025
3.0/5
3.0/5
Cost too high
Verified User
•
Oct 14, 2025
5.0/5
5.0/5
Clean. easy access.
Verified User
•
Oct 2, 2025
4.0/5
4.0/5
Nice staff.
Verified User
•
Sep 30, 2025
5.0/5
5.0/5
Nice safe facility was very nice people that worked there
Verified User
•
Sep 25, 2025
1.0/5
1.0/5
Cost is too high compared with other storage places.
As I secured this storage for my son, I was not aware that it was an aluminum or some sort of metal which was very cold and when I signed up, it was supposed to be climate controlled but I don't think it was. I realized too late that perhaps the cold could have damaged sensitive equipment, hopefully it did not. I feel that the unit was too expensive due to the reasons stated above.However, the agent at the Hird location in Ohio was very helpful, both in answering questions and very prompt in returning my calls.
Verified User
•
Nov 27, 2025
5.0/5
5.0/5
easy
Verified User
•
Nov 18, 2025
3.0/5
3.0/5
Plus- climate control was pretty good; easy access on ground floor, good hours for evening access. Minus: I left one unit and the monthly fee for my remaining unit went up dramatically; coincidence? Also there was a humidity problem in the unit I left.
Verified User
•
Nov 12, 2025
5.0/5
5.0/5
Helpful; staff, cleanliness and accessibility of facilities, clean restroom. Good location for me aswell.
Verified User
•
Oct 25, 2025
1.0/5
1.0/5
Rent increases made it impractical
Verified User
•
Oct 23, 2025
3.0/5
3.0/5
Cost too high
Verified User
•
Oct 14, 2025
5.0/5
5.0/5
Clean. easy access.
Verified User
•
Oct 2, 2025
4.0/5
4.0/5
Nice staff.
Verified User
•
Sep 30, 2025
5.0/5
5.0/5
Nice safe facility was very nice people that worked there
Verified User
•
Sep 25, 2025
1.0/5
1.0/5
Cost is too high compared with other storage places.