I did not feel that CubeSmart valued my business. When my storage unit rent went up to $375/mth, after five years of loyal, and if I was a new customer, I could have gotten the same size unit for $162/mth - it’s time to move on.
Verified User
•
Nov 13, 2025
3.0/5
3.0/5
I love the facility and staff, but I HATE it when you randomly raise prices! That's YOU being GREEDY. I've been there for over TEN YEARS yet that kind of loyalty is NOT rewarded by your company, and that's a ‘shame on you’.
Verified User
•
Nov 7, 2025
5.0/5
5.0/5
I never had any problems and they were very patient and helpful when I made my payments late.
Verified User
•
Nov 5, 2025
5.0/5
5.0/5
Staff is receptive, answers the phone, good to work with. They make the process very easy and smooth.
Verified User
•
Oct 28, 2025
5.0/5
5.0/5
Friendly
Verified User
•
Oct 19, 2025
1.0/5
1.0/5
Price increase of $100+ per month does not reflect the services and facilities condition. This particular storage unit is in an area that is suspect. Rodent problems as well.
Verified User
•
Oct 18, 2025
1.0/5
1.0/5
Risk of water damage with no enclosed ceiling in older building.
Verified User
•
Oct 7, 2025
5.0/5
5.0/5
Office staff always helpful and courteous. Great drive in access
Verified User
•
Oct 3, 2025
4.0/5
4.0/5
Good service, very accommodating, and an excellent facility
I did not feel that CubeSmart valued my business. When my storage unit rent went up to $375/mth, after five years of loyal, and if I was a new customer, I could have gotten the same size unit for $162/mth - it’s time to move on.
Verified User
•
Nov 13, 2025
3.0/5
3.0/5
I love the facility and staff, but I HATE it when you randomly raise prices! That's YOU being GREEDY. I've been there for over TEN YEARS yet that kind of loyalty is NOT rewarded by your company, and that's a ‘shame on you’.
Verified User
•
Nov 7, 2025
5.0/5
5.0/5
I never had any problems and they were very patient and helpful when I made my payments late.
Verified User
•
Nov 5, 2025
5.0/5
5.0/5
Staff is receptive, answers the phone, good to work with. They make the process very easy and smooth.
Verified User
•
Oct 28, 2025
5.0/5
5.0/5
Friendly
Verified User
•
Oct 19, 2025
1.0/5
1.0/5
Price increase of $100+ per month does not reflect the services and facilities condition. This particular storage unit is in an area that is suspect. Rodent problems as well.
Verified User
•
Oct 18, 2025
1.0/5
1.0/5
Risk of water damage with no enclosed ceiling in older building.
Verified User
•
Oct 7, 2025
5.0/5
5.0/5
Office staff always helpful and courteous. Great drive in access
Verified User
•
Oct 3, 2025
4.0/5
4.0/5
Good service, very accommodating, and an excellent facility