The service was good, I think the rating would be higher if the company did not continuously raise the rent without notification to me.
Verified User
•
May 13, 2026
1.0/5
1.0/5
Our Rate was 3 times what a new rental is being offered after 5 plus years .
Verified User
•
May 7, 2026
4.0/5
4.0/5
Very clean and convenient.could use more carts and better maintained. Elevator was sometimes malfunctioning or out of service .
Verified User
•
Apr 19, 2026
2.0/5
2.0/5
The month rates have good point to it however not being in a contract you raise rates whenever you choose
Verified User
•
Apr 14, 2026
5.0/5
5.0/5
Good Attitude and easy to understand, very helpful
Verified User
•
Apr 14, 2026
1.0/5
1.0/5
I moved out on April 10th, at 10:30 AM, and was charged for the entire month of April 10th - May 9th at 8am the same morning. Grace, the attendant at the counter stated they would try to reverse the charge, but instead I was charged another 31.97$ at 10:40 am on April 10th. I rented a unit there for a total of 10 months, suffered a large rent increase less than 6 months in, and now this ridiculous last charge for a month I never will have possession of the unit, so I would NEVER recommend Cube Smart to anyone!
Verified User
•
Apr 13, 2026
5.0/5
5.0/5
happy with the price and access
Verified User
•
Apr 7, 2026
1.0/5
1.0/5
My unit was burglarized and no consolidation was offered. No apologies or discounted offers to remain a client. No security cameras on premises and unlocked doors through the day.
Verified User
•
Apr 3, 2026
5.0/5
5.0/5
The workers so nice kind
Verified User
•
Mar 27, 2026
1.0/5
1.0/5
You advertise one price and it ends up being more than what is advertised. Then, if you try to do the online registration/paperwork which would definitely help, you are forced to purchase the lock and insurance.
The service was good, I think the rating would be higher if the company did not continuously raise the rent without notification to me.
Verified User
•
May 13, 2026
1.0/5
1.0/5
Our Rate was 3 times what a new rental is being offered after 5 plus years .
Verified User
•
May 7, 2026
4.0/5
4.0/5
Very clean and convenient.could use more carts and better maintained. Elevator was sometimes malfunctioning or out of service .
Verified User
•
Apr 19, 2026
2.0/5
2.0/5
The month rates have good point to it however not being in a contract you raise rates whenever you choose
Verified User
•
Apr 14, 2026
5.0/5
5.0/5
Good Attitude and easy to understand, very helpful
Verified User
•
Apr 14, 2026
1.0/5
1.0/5
I moved out on April 10th, at 10:30 AM, and was charged for the entire month of April 10th - May 9th at 8am the same morning. Grace, the attendant at the counter stated they would try to reverse the charge, but instead I was charged another 31.97$ at 10:40 am on April 10th. I rented a unit there for a total of 10 months, suffered a large rent increase less than 6 months in, and now this ridiculous last charge for a month I never will have possession of the unit, so I would NEVER recommend Cube Smart to anyone!
Verified User
•
Apr 13, 2026
5.0/5
5.0/5
happy with the price and access
Verified User
•
Apr 7, 2026
1.0/5
1.0/5
My unit was burglarized and no consolidation was offered. No apologies or discounted offers to remain a client. No security cameras on premises and unlocked doors through the day.
Verified User
•
Apr 3, 2026
5.0/5
5.0/5
The workers so nice kind
Verified User
•
Mar 27, 2026
1.0/5
1.0/5
You advertise one price and it ends up being more than what is advertised. Then, if you try to do the online registration/paperwork which would definitely help, you are forced to purchase the lock and insurance.