Because my online experience was okay—it was easy to access and purchase what I was looking for online—my experience from there was a nightmare. The unit was not available, and the facility either wasn't willing or couldn't provide me with another unit at the same price I paid online. The manager was unable to cancel and return my money. As a matter of fact, I'm still waiting on the refund. I have 4 days to move my stuff, and no unit to move it to because I'm still waiting to be refunded the money to purchase a storage unit. Hopefully, I'll be able to find a unit in my price bracket, which is another reason that this has been a nightmare of an experience.
Verified User
•
Sep 19, 2025
5.0/5
5.0/5
Because when there is an issue all I had to do was call and management took care of the problem fast thank you Chris and Randy
Verified User
•
Sep 11, 2025
4.0/5
4.0/5
Because the customer service was good
Verified User
•
Aug 30, 2025
5.0/5
5.0/5
Fair price and location
Verified User
•
Aug 21, 2025
4.0/5
4.0/5
Good for the price could be more secure and cameras
Verified User
•
Aug 6, 2025
5.0/5
5.0/5
Wonderful service, Wonderful lady!
Verified User
•
Jul 31, 2025
5.0/5
5.0/5
Very gelpful
Verified User
•
Jul 22, 2025
4.0/5
4.0/5
I like the staff there & had no problems til the end.
Because my online experience was okay—it was easy to access and purchase what I was looking for online—my experience from there was a nightmare. The unit was not available, and the facility either wasn't willing or couldn't provide me with another unit at the same price I paid online. The manager was unable to cancel and return my money. As a matter of fact, I'm still waiting on the refund. I have 4 days to move my stuff, and no unit to move it to because I'm still waiting to be refunded the money to purchase a storage unit. Hopefully, I'll be able to find a unit in my price bracket, which is another reason that this has been a nightmare of an experience.
Verified User
•
Sep 19, 2025
5.0/5
5.0/5
Because when there is an issue all I had to do was call and management took care of the problem fast thank you Chris and Randy
Verified User
•
Sep 11, 2025
4.0/5
4.0/5
Because the customer service was good
Verified User
•
Aug 30, 2025
5.0/5
5.0/5
Fair price and location
Verified User
•
Aug 21, 2025
4.0/5
4.0/5
Good for the price could be more secure and cameras
Verified User
•
Aug 6, 2025
5.0/5
5.0/5
Wonderful service, Wonderful lady!
Verified User
•
Jul 31, 2025
5.0/5
5.0/5
Very gelpful
Verified User
•
Jul 22, 2025
4.0/5
4.0/5
I like the staff there & had no problems til the end.