Esther was very helpful and explained how everything works. I've had a storage unit for more then 10 years but I needed to upgrade to a larger size and this storage is close to our home.

Your place was nice and clean, and very friendly atmosphere thank you very much for keeping my belongings safe..

Customer service is terrible

You raise the cost often and are not up front with your business model and pricing. Your business model is deceiving and feels like money extraction. If you communicated up front on all of the money increase, people can make an informed decision whether to commit or not and will have no reason to be upset at each increase. I feel like you intentional do not communicate cuz you're afraid of losing business cuz you way to expensive for what it is! I feel extremely unhappy i chose you for the length of time i rented.

The continuous price increase. I rented the same size unit at another storage for $60 a month cheaper.

There was water damage to my items

eliza and delisa at the buffalo location in vegas are great

I’ve used this storage facility off and on for the last 15-20 years (since it was Storage West/1501 N Buffalo Sr LV NV), and have been impressed with the staff. They always go above and beyond to help me out when needed. I’ve sent my family members and friends to this company for storage uses.

attentive service, friendly

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