Cleanliness, Accessible, Easy Move in and Move out process.. only thing I’d recommend is getting new and better carts for people to use.
Verified User
•
Nov 7, 2025
1.0/5
1.0/5
All of our items were stolen from the unit. Did police report and now working with Smart Care. We thought this was a safe place to keep our valuable.
Verified User
•
Nov 4, 2025
3.0/5
3.0/5
Very clean and new space, the air conditioned spaces were a big plus. Moving out of the space was fairly easy as well and the front desk assistants were friendly and helpful! I would give this a score of a 10 except the price of the unit kept going up every few months which I felt wasn't fair, as we have had the space for over 5 years since when that location had first opened, I feel we should have been grandfathered into the initial price we were paying when we began renting the unit. Other than that, we had a good experience.
Verified User
•
Oct 31, 2025
4.0/5
4.0/5
The women at the front desk, Wendy and Karita are wonderful to work with. They made my experience with Cubesmart enjoyable. I would still recommend Cubesmart even though in the first year they raised my storage fee. That I didn't really care for as a 67 year old person on a budget. The customer service helped.
Verified User
•
Oct 20, 2025
5.0/5
5.0/5
Super easy to understand and set up online!
Verified User
•
Oct 17, 2025
1.0/5
1.0/5
I have had a storage there almost 7 years. In that time there have been multiple break ins. My storage has gone up at least twice. The personnel while some where nice others were incompetent.
Verified User
•
Oct 12, 2025
5.0/5
5.0/5
The price was greatAnd good access to my storage and every. One was always very helpful that worked there.
Verified User
•
Oct 1, 2025
2.0/5
2.0/5
While the facility and automated access was well done, buyer beware. I moved out a day after my payment was made and none of it was returned. How disappointing.
Verified User
•
Sep 30, 2025
1.0/5
1.0/5
The security there is terrible. Our unit was burglarized. We have heard there have been multiple break-ins.Trying to get information was basically non-existent. The staff (manager) is not helpful. We haved complained about not enough carts multiple times. We have complained about the broken back door multiple times. I highly recommend a different facility.
Cleanliness, Accessible, Easy Move in and Move out process.. only thing I’d recommend is getting new and better carts for people to use.
Verified User
•
Nov 7, 2025
1.0/5
1.0/5
All of our items were stolen from the unit. Did police report and now working with Smart Care. We thought this was a safe place to keep our valuable.
Verified User
•
Nov 4, 2025
3.0/5
3.0/5
Very clean and new space, the air conditioned spaces were a big plus. Moving out of the space was fairly easy as well and the front desk assistants were friendly and helpful! I would give this a score of a 10 except the price of the unit kept going up every few months which I felt wasn't fair, as we have had the space for over 5 years since when that location had first opened, I feel we should have been grandfathered into the initial price we were paying when we began renting the unit. Other than that, we had a good experience.
Verified User
•
Oct 31, 2025
4.0/5
4.0/5
The women at the front desk, Wendy and Karita are wonderful to work with. They made my experience with Cubesmart enjoyable. I would still recommend Cubesmart even though in the first year they raised my storage fee. That I didn't really care for as a 67 year old person on a budget. The customer service helped.
Verified User
•
Oct 20, 2025
5.0/5
5.0/5
Super easy to understand and set up online!
Verified User
•
Oct 17, 2025
1.0/5
1.0/5
I have had a storage there almost 7 years. In that time there have been multiple break ins. My storage has gone up at least twice. The personnel while some where nice others were incompetent.
Verified User
•
Oct 12, 2025
5.0/5
5.0/5
The price was greatAnd good access to my storage and every. One was always very helpful that worked there.
Verified User
•
Oct 1, 2025
2.0/5
2.0/5
While the facility and automated access was well done, buyer beware. I moved out a day after my payment was made and none of it was returned. How disappointing.
Verified User
•
Sep 30, 2025
1.0/5
1.0/5
The security there is terrible. Our unit was burglarized. We have heard there have been multiple break-ins.Trying to get information was basically non-existent. The staff (manager) is not helpful. We haved complained about not enough carts multiple times. We have complained about the broken back door multiple times. I highly recommend a different facility.