Kept jacking up rent. Cubesmart gives 1 free month rent to new tenants. But nothing to tenants that have paid faithfully for years. Nearby storage areas have same space for half the cost.
Verified User
•
Jan 22, 2026
3.0/5
3.0/5
Very friendly and helpful agent, Virginia. Less stressful process in our move.
Verified User
•
Jan 15, 2026
5.0/5
5.0/5
Was a secure place for my trailer
Verified User
•
Jan 6, 2026
1.0/5
1.0/5
My RV was broken into, your company did nothing to make it right, the damage to my vehicle expensive.
Verified User
•
Dec 24, 2025
5.0/5
5.0/5
It was a difficult time when I purchased a auction unit and then I lost both parents within 90 days. This staff was sympathetic and helped out a lot. I really appreciate it.
Verified User
•
Dec 23, 2025
1.0/5
1.0/5
The events that transpired the last few weeks have been disappointing to say the least. Virigina has been a tremendous help to this storage but the change in ownership/leadership not responding to inquiries or noting peoples files when things happen to the unit or locks is very concerning. I have been a loyal paying customer putting up with numerous rate increases thru the 3 years I have been utilizing your storage services and hoping management will take the lead and make things right above more than just the operations staff can handle. BE THERE AVAILABLE FOR YOUR CUSTOMERS AND EMPLOYEES!!!
Verified User
•
Dec 3, 2025
5.0/5
5.0/5
The manager name Virginia is making our moving to our new storage faster and easier.Thank you guys ❤️
Verified User
•
Nov 30, 2025
1.0/5
1.0/5
The units got broken into constantly and we weren’t ever told until quite a bit later, the price kept going up like crazy and there were no improvements being made to reflect that price increase. We also changed the name and contact info multiple times but the old contact info kept getting all of the info instead for some reason. Anyway, it was a place to hold our stuff, and that was the only thing that was done right.. kind of. Best wishes.
Kept jacking up rent. Cubesmart gives 1 free month rent to new tenants. But nothing to tenants that have paid faithfully for years. Nearby storage areas have same space for half the cost.
Verified User
•
Jan 22, 2026
3.0/5
3.0/5
Very friendly and helpful agent, Virginia. Less stressful process in our move.
Verified User
•
Jan 15, 2026
5.0/5
5.0/5
Was a secure place for my trailer
Verified User
•
Jan 6, 2026
1.0/5
1.0/5
My RV was broken into, your company did nothing to make it right, the damage to my vehicle expensive.
Verified User
•
Dec 24, 2025
5.0/5
5.0/5
It was a difficult time when I purchased a auction unit and then I lost both parents within 90 days. This staff was sympathetic and helped out a lot. I really appreciate it.
Verified User
•
Dec 23, 2025
1.0/5
1.0/5
The events that transpired the last few weeks have been disappointing to say the least. Virigina has been a tremendous help to this storage but the change in ownership/leadership not responding to inquiries or noting peoples files when things happen to the unit or locks is very concerning. I have been a loyal paying customer putting up with numerous rate increases thru the 3 years I have been utilizing your storage services and hoping management will take the lead and make things right above more than just the operations staff can handle. BE THERE AVAILABLE FOR YOUR CUSTOMERS AND EMPLOYEES!!!
Verified User
•
Dec 3, 2025
5.0/5
5.0/5
The manager name Virginia is making our moving to our new storage faster and easier.Thank you guys ❤️
Verified User
•
Nov 30, 2025
1.0/5
1.0/5
The units got broken into constantly and we weren’t ever told until quite a bit later, the price kept going up like crazy and there were no improvements being made to reflect that price increase. We also changed the name and contact info multiple times but the old contact info kept getting all of the info instead for some reason. Anyway, it was a place to hold our stuff, and that was the only thing that was done right.. kind of. Best wishes.