Wonderful customer service! Answered all my questions.Denise is a great asset to your company! 5⭐s!!
Verified User
•
Jan 16, 2026
3.0/5
3.0/5
Did not like that my Unit price kept going up.
Verified User
•
Jan 15, 2026
5.0/5
5.0/5
Took very good care of my car that was in storage for 2 years.
Verified User
•
Jan 8, 2026
2.0/5
2.0/5
I just started using your services
Verified User
•
Jan 3, 2026
4.0/5
4.0/5
Very convenient and accommodating
Verified User
•
Dec 31, 2025
1.0/5
1.0/5
My trailer was stolen and no one even informed me, it wasn't until I drove by there to check on it that I found out.
Verified User
•
Dec 24, 2025
5.0/5
5.0/5
No complaints
Verified User
•
Dec 20, 2025
5.0/5
5.0/5
Because the customer service was really excellent from Denise and Anthony
Verified User
•
Dec 18, 2025
1.0/5
1.0/5
i have had my unit for 5 years. the past year i was unable to access my unit. Either the gate didn't work - the elevator didn't work or both . I am 70yrs old have 2nd story unit and can't always carry the stuff down the stairs - their have been no carts any more. I would call customer sevice and complain. numerous times. I spoke to the district manager one time and he just brushed it off as mechanical things break. the next time it happened I called customer service again. I had another person call me - but my mother had just passed away and i was in Utah so we didn't speak. When i returned Thanksgiving weekend to get into my storage unit i was locked out - even though my rent was paid - i was told that i was being terminated and had unti the 20th to move out . I NEVER RECEIVED A NOTICE. When they cut off the red locks i found the termination letters underneath the UNITS. you companies manager I HORRIBLE........... I was never offered some kind of compensation for my inconvenience... I FOUND ANOTHER COMPANY WHO APPREIATES THEIR CUSTOMERS AND ARE ON SITE 7 DAYS A WEEK.
Verified User
•
Dec 17, 2025
1.0/5
1.0/5
Unit was broken into 2 times in a period of 3 months. Placed like this need better surveillance equipment.
Wonderful customer service! Answered all my questions.Denise is a great asset to your company! 5⭐s!!
Verified User
•
Jan 16, 2026
3.0/5
3.0/5
Did not like that my Unit price kept going up.
Verified User
•
Jan 15, 2026
5.0/5
5.0/5
Took very good care of my car that was in storage for 2 years.
Verified User
•
Jan 8, 2026
2.0/5
2.0/5
I just started using your services
Verified User
•
Jan 3, 2026
4.0/5
4.0/5
Very convenient and accommodating
Verified User
•
Dec 31, 2025
1.0/5
1.0/5
My trailer was stolen and no one even informed me, it wasn't until I drove by there to check on it that I found out.
Verified User
•
Dec 24, 2025
5.0/5
5.0/5
No complaints
Verified User
•
Dec 20, 2025
5.0/5
5.0/5
Because the customer service was really excellent from Denise and Anthony
Verified User
•
Dec 18, 2025
1.0/5
1.0/5
i have had my unit for 5 years. the past year i was unable to access my unit. Either the gate didn't work - the elevator didn't work or both . I am 70yrs old have 2nd story unit and can't always carry the stuff down the stairs - their have been no carts any more. I would call customer sevice and complain. numerous times. I spoke to the district manager one time and he just brushed it off as mechanical things break. the next time it happened I called customer service again. I had another person call me - but my mother had just passed away and i was in Utah so we didn't speak. When i returned Thanksgiving weekend to get into my storage unit i was locked out - even though my rent was paid - i was told that i was being terminated and had unti the 20th to move out . I NEVER RECEIVED A NOTICE. When they cut off the red locks i found the termination letters underneath the UNITS. you companies manager I HORRIBLE........... I was never offered some kind of compensation for my inconvenience... I FOUND ANOTHER COMPANY WHO APPREIATES THEIR CUSTOMERS AND ARE ON SITE 7 DAYS A WEEK.
Verified User
•
Dec 17, 2025
1.0/5
1.0/5
Unit was broken into 2 times in a period of 3 months. Placed like this need better surveillance equipment.