I like the storage facility, but the rent so high for a 5×5 started at $43. A month to $125. Month
Verified User
•
Nov 4, 2025
5.0/5
5.0/5
Really nice staff, good location and a location that is clean, as well as easy to get to.
Verified User
•
Oct 30, 2025
5.0/5
5.0/5
Great customer service and the best space for less money.
Verified User
•
Oct 26, 2025
2.0/5
2.0/5
I got broken into the first night. Front office was not very sympathetic
Verified User
•
Oct 25, 2025
5.0/5
5.0/5
CubeSmart's employees are very friendly and helpful. As long as Anthony & Denise are at this location, CubeSmart will always be my first choice.
Verified User
•
Oct 21, 2025
2.0/5
2.0/5
We didn’t have enough space in our home for seasonal decorations, so we used your storage space for our needs. We purchased a shed for our yard, so we now have storage space. I HIGHLY RECOMMEND that you place directional signs in your hallway areas to help people find their unit. It is hard to find your way around your building. Simple signage would eliminate stress and confusion.
Verified User
•
Oct 18, 2025
5.0/5
5.0/5
Anthony at the rock Springs in Lake Mead location was super helpful, very friendly and very personable and went out of his way to help me as much as possible.
Verified User
•
Oct 15, 2025
5.0/5
5.0/5
Nice environment!!
Verified User
•
Oct 6, 2025
1.0/5
1.0/5
Gates never functioned properly one was always broken. Our unit got broken into, no security cameras inside storage halls, very unsafe, very unsecured. Never any carts available..would never recommend
Verified User
•
Oct 2, 2025
1.0/5
1.0/5
After opening my storage unit, within two or three months my bill went up considerably higher with no notice. So I got the feeling, ok as soonas the customer puts items in his or her unit well up the price. Next for several weeks the entrance gate to enter the storage unit, has been out of service. There answer was to down load the Cube Smart mobile app, and then some how you can use your phone to enter, using the exit gate. Upon loading the app, it would not allow me to sign in, It said if you have or pay your bill using a computer the password should be good, After down loading the app I was never able to get signed in. Even after making several attempts to change my password, I told the sales worker on site about this, he said there has been issues with that as well, but if i come back another day, there is an employee that is good at helping renters
I like the storage facility, but the rent so high for a 5×5 started at $43. A month to $125. Month
Verified User
•
Nov 4, 2025
5.0/5
5.0/5
Really nice staff, good location and a location that is clean, as well as easy to get to.
Verified User
•
Oct 30, 2025
5.0/5
5.0/5
Great customer service and the best space for less money.
Verified User
•
Oct 26, 2025
2.0/5
2.0/5
I got broken into the first night. Front office was not very sympathetic
Verified User
•
Oct 25, 2025
5.0/5
5.0/5
CubeSmart's employees are very friendly and helpful. As long as Anthony & Denise are at this location, CubeSmart will always be my first choice.
Verified User
•
Oct 21, 2025
2.0/5
2.0/5
We didn’t have enough space in our home for seasonal decorations, so we used your storage space for our needs. We purchased a shed for our yard, so we now have storage space. I HIGHLY RECOMMEND that you place directional signs in your hallway areas to help people find their unit. It is hard to find your way around your building. Simple signage would eliminate stress and confusion.
Verified User
•
Oct 18, 2025
5.0/5
5.0/5
Anthony at the rock Springs in Lake Mead location was super helpful, very friendly and very personable and went out of his way to help me as much as possible.
Verified User
•
Oct 15, 2025
5.0/5
5.0/5
Nice environment!!
Verified User
•
Oct 6, 2025
1.0/5
1.0/5
Gates never functioned properly one was always broken. Our unit got broken into, no security cameras inside storage halls, very unsafe, very unsecured. Never any carts available..would never recommend
Verified User
•
Oct 2, 2025
1.0/5
1.0/5
After opening my storage unit, within two or three months my bill went up considerably higher with no notice. So I got the feeling, ok as soonas the customer puts items in his or her unit well up the price. Next for several weeks the entrance gate to enter the storage unit, has been out of service. There answer was to down load the Cube Smart mobile app, and then some how you can use your phone to enter, using the exit gate. Upon loading the app, it would not allow me to sign in, It said if you have or pay your bill using a computer the password should be good, After down loading the app I was never able to get signed in. Even after making several attempts to change my password, I told the sales worker on site about this, he said there has been issues with that as well, but if i come back another day, there is an employee that is good at helping renters