Bad customer service, I was charged late fees after being told more than once that autopay was set up on my account. Unit had a leak and a ton of my stuff has mildew. Very disappointed in the service I received, I wouldn’t recommend CubeSmart to a friend.
Verified User
•
Jan 16, 2026
5.0/5
5.0/5
Easy to obtain a unit. Customer service is great.
Verified User
•
Jan 11, 2026
5.0/5
5.0/5
Company was customer first. Easy to sign up, easy to close out when done.
Verified User
•
Jan 1, 2026
5.0/5
5.0/5
It was a great experience with my storage & staff at this location. The prices are fair. Would definitely recommend!
Verified User
•
Dec 31, 2025
1.0/5
1.0/5
The rates went way beyond reasonable, inadequate security (my unit was broken into), rat droppings covered my stuff, and the roads were cleaned by blowing the dirt in under my door, dust covering everything.
Verified User
•
Dec 24, 2025
1.0/5
1.0/5
La atención es pésima tienen que tener a personal que te expliquen bien. Aquí no recomendaría a nadie lo acabo de sacar este mes y por un mal entendido tuve que salir pésimo servicio
Verified User
•
Dec 17, 2025
1.0/5
1.0/5
Pésimo servicio de atención al cliente
Verified User
•
Dec 16, 2025
5.0/5
5.0/5
I received great customer service
Verified User
•
Dec 10, 2025
5.0/5
5.0/5
vey friendly and professional and price was good
Verified User
•
Dec 3, 2025
1.0/5
1.0/5
The management is hard to deal with. The facility says climate controlled but it isn't.
Bad customer service, I was charged late fees after being told more than once that autopay was set up on my account. Unit had a leak and a ton of my stuff has mildew. Very disappointed in the service I received, I wouldn’t recommend CubeSmart to a friend.
Verified User
•
Jan 16, 2026
5.0/5
5.0/5
Easy to obtain a unit. Customer service is great.
Verified User
•
Jan 11, 2026
5.0/5
5.0/5
Company was customer first. Easy to sign up, easy to close out when done.
Verified User
•
Jan 1, 2026
5.0/5
5.0/5
It was a great experience with my storage & staff at this location. The prices are fair. Would definitely recommend!
Verified User
•
Dec 31, 2025
1.0/5
1.0/5
The rates went way beyond reasonable, inadequate security (my unit was broken into), rat droppings covered my stuff, and the roads were cleaned by blowing the dirt in under my door, dust covering everything.
Verified User
•
Dec 24, 2025
1.0/5
1.0/5
La atención es pésima tienen que tener a personal que te expliquen bien. Aquí no recomendaría a nadie lo acabo de sacar este mes y por un mal entendido tuve que salir pésimo servicio
Verified User
•
Dec 17, 2025
1.0/5
1.0/5
Pésimo servicio de atención al cliente
Verified User
•
Dec 16, 2025
5.0/5
5.0/5
I received great customer service
Verified User
•
Dec 10, 2025
5.0/5
5.0/5
vey friendly and professional and price was good
Verified User
•
Dec 3, 2025
1.0/5
1.0/5
The management is hard to deal with. The facility says climate controlled but it isn't.