You offer a decent "discount" for signing up online and being military, but then just jack the price up every few months to get the price back to the normal price. I went and bought a 20ft enclosed trailer and will be money ahead going that route.
Verified User
•
Mar 17, 2026
5.0/5
5.0/5
Candace is great and facilitates are always well kept.
Verified User
•
Mar 15, 2026
5.0/5
5.0/5
Very pleasant and helpful explaining the rental process
Verified User
•
Mar 6, 2026
5.0/5
5.0/5
Staff
Verified User
•
Feb 15, 2026
5.0/5
5.0/5
The place is ckean and easy to access. And Candace at the front desk is polite and welcoming
Verified User
•
Feb 1, 2026
5.0/5
5.0/5
Easy person on frint office very helpful
Verified User
•
Dec 21, 2025
5.0/5
5.0/5
All the ladies at the Smart cube in Gales Ferry , CT were helpful and answered all questions. The unit was clean and ready on the day I had requested to move in. Moving out was an easy process.
Verified User
•
Dec 4, 2025
1.0/5
1.0/5
Absurdly high late fees y'all increase the rent after they lure you in with a decent price employees regularly are not at the office even though they have the open sign on never answer the phone then I get charged late fees even after using autopay and they claim there was no money in my account when there was this is my last straw with CubeSmart will never rent from this company again that comes from a decade of crappy experiences at multiple locations in multiple States ZERO STARS!!!!!!!
Verified User
•
Nov 29, 2025
3.0/5
3.0/5
Service was great as time went on my price increased and I had a small unit
Verified User
•
Nov 20, 2025
3.0/5
3.0/5
The cost increased by double the starting rate in the 1+ year I had the unit. For the smallest unit at $149.00 was alot of miney
You offer a decent "discount" for signing up online and being military, but then just jack the price up every few months to get the price back to the normal price. I went and bought a 20ft enclosed trailer and will be money ahead going that route.
Verified User
•
Mar 17, 2026
5.0/5
5.0/5
Candace is great and facilitates are always well kept.
Verified User
•
Mar 15, 2026
5.0/5
5.0/5
Very pleasant and helpful explaining the rental process
Verified User
•
Mar 6, 2026
5.0/5
5.0/5
Staff
Verified User
•
Feb 15, 2026
5.0/5
5.0/5
The place is ckean and easy to access. And Candace at the front desk is polite and welcoming
Verified User
•
Feb 1, 2026
5.0/5
5.0/5
Easy person on frint office very helpful
Verified User
•
Dec 21, 2025
5.0/5
5.0/5
All the ladies at the Smart cube in Gales Ferry , CT were helpful and answered all questions. The unit was clean and ready on the day I had requested to move in. Moving out was an easy process.
Verified User
•
Dec 4, 2025
1.0/5
1.0/5
Absurdly high late fees y'all increase the rent after they lure you in with a decent price employees regularly are not at the office even though they have the open sign on never answer the phone then I get charged late fees even after using autopay and they claim there was no money in my account when there was this is my last straw with CubeSmart will never rent from this company again that comes from a decade of crappy experiences at multiple locations in multiple States ZERO STARS!!!!!!!
Verified User
•
Nov 29, 2025
3.0/5
3.0/5
Service was great as time went on my price increased and I had a small unit
Verified User
•
Nov 20, 2025
3.0/5
3.0/5
The cost increased by double the starting rate in the 1+ year I had the unit. For the smallest unit at $149.00 was alot of miney