We were a loyal customer for years and found out that we were paying a lot more each month than brand new customers. Don't appreciate that business model
Verified User
•
Jan 6, 2026
5.0/5
5.0/5
Convenience, cleanliness, very knowledgeable and helpful staff. Alesis is great.
Verified User
•
Dec 28, 2025
2.0/5
2.0/5
I had mice damage to my stuffAnd I had the insurance but when I tried to make a claim nobody would help, nobody would answer calls.Then I was told mice are a natural occurrence and not covered .So I had throw away approximately $1000 worth of clothes, mattresses, books and a couch.Just disappointed.
Verified User
•
Dec 27, 2025
5.0/5
5.0/5
Ease of use! Easy online process!Person present at facility.
Verified User
•
Dec 16, 2025
4.0/5
4.0/5
Price increases are a bit high for the space and service level staying the same year to year. Facility is clean and accessible, staff have always been helpful. Flexible billing start dates are helpful too.
Verified User
•
Dec 14, 2025
4.0/5
4.0/5
Clean, Well Lit, Good Service
Verified User
•
Dec 12, 2025
5.0/5
5.0/5
Ms Alexis was very knowledgeable about the product and was very helpful . Keep up the good work Alexis
Verified User
•
Dec 11, 2025
5.0/5
5.0/5
Great team. Very helpful. Thanks!
Verified User
•
Dec 10, 2025
5.0/5
5.0/5
The facility was very clean, in a great location, and easy to get access whenever we needed.
We were a loyal customer for years and found out that we were paying a lot more each month than brand new customers. Don't appreciate that business model
Verified User
•
Jan 6, 2026
5.0/5
5.0/5
Convenience, cleanliness, very knowledgeable and helpful staff. Alesis is great.
Verified User
•
Dec 28, 2025
2.0/5
2.0/5
I had mice damage to my stuffAnd I had the insurance but when I tried to make a claim nobody would help, nobody would answer calls.Then I was told mice are a natural occurrence and not covered .So I had throw away approximately $1000 worth of clothes, mattresses, books and a couch.Just disappointed.
Verified User
•
Dec 27, 2025
5.0/5
5.0/5
Ease of use! Easy online process!Person present at facility.
Verified User
•
Dec 16, 2025
4.0/5
4.0/5
Price increases are a bit high for the space and service level staying the same year to year. Facility is clean and accessible, staff have always been helpful. Flexible billing start dates are helpful too.
Verified User
•
Dec 14, 2025
4.0/5
4.0/5
Clean, Well Lit, Good Service
Verified User
•
Dec 12, 2025
5.0/5
5.0/5
Ms Alexis was very knowledgeable about the product and was very helpful . Keep up the good work Alexis
Verified User
•
Dec 11, 2025
5.0/5
5.0/5
Great team. Very helpful. Thanks!
Verified User
•
Dec 10, 2025
5.0/5
5.0/5
The facility was very clean, in a great location, and easy to get access whenever we needed.