Overall experience was good. After being there 15 years with my business, the staff was always helpful when we needed something. That being said, rent went from $215 monthly when we first moved in to almost $700 a month. Though I’m a believer in company loyalty, financially it no longer made since as we moved to a nearby competitor for $400 less monthly. Perhaps customer loyalty should account for something as well.

Quick and easy paperwork process and a GREAT office manager. Alexis was so helpful in assisting me select a unit that fit my budget and storage needs. She made it easy to choose your facility over the many others close by! Thanks Alexis!

Great customer service.

Your rates are fair and you don't raise them after three or four months, as one of your competitors do. One suggestion is to have an option to get instructions on how to close a unit on the web app.

Good customer service, location is good, and storage are clean and safe

Great customer service!!!

Alexis has been wonderful to work with and extremely helpful.

Customer service was top-notch from day one. All my concerns and needs were met quickly and efficiently. Thank you for being flexible and caring.

The facility was easy to enter/exit and I was really grateful to have a place to put my things during a transition in my life. The people were kind and easy to work with. But I was frustrated and afraid by the time I moved out due to rate increases. In 9 months, my rate raised 3 times, and the final rate I was evaluating was more than double my initial cost. The facility had bugs and broken doors, and there's no justifiable reason that the price should have doubled or more. I thank God that I was able to pull my things out before the cost was unmanageable entirely.

Easy access, safe environment, friendly staff