Security of our belongings24 Hour accessaccuracy of our account billingexcellent communication between us and the facility managerpersonal assistance by the facility manager23 years of worry-free storage
Verified User
•
May 12, 2026
1.0/5
1.0/5
When I showed up to rent a unit, the rate I was quoted is NOT what I am paying.The Agent at the front desk in Lemoyne could not locate a rental contract.I was forced to buy insurance, even though I have homeowners insurance that covers this. They could not write the contract, and it could not be removed by doing the application online.There are cockroaches in my unit.The Gate code did not work for at least the first day - nothing worked. Nothing was easy.This has been a terrible experience. I need to post on social media how terrible the experience has been with Cube Smart.
Verified User
•
May 8, 2026
4.0/5
4.0/5
efficient, clean, easy access
Verified User
•
May 6, 2026
5.0/5
5.0/5
Very well kept property.The owner was responsible to talk and work with.He was honest and straight forward
Verified User
•
May 1, 2026
5.0/5
5.0/5
Nice storage facility. Friendly staff.
Verified User
•
Apr 28, 2026
1.0/5
1.0/5
I went to move all my stuff into storage yesterday after confirming over the weekend a lock would in fact be in my unit when I arrive. I rent d a uhaul and had friends there to help and no lock and couldn’t unload things into it.
Verified User
•
Apr 27, 2026
5.0/5
5.0/5
Friendly, clean and reasonably priced. The staff was very friendly to deal with.
Verified User
•
Apr 23, 2026
4.0/5
4.0/5
Tommy was great with us, patient, informative, pleasant.Only thing I dont like is their policy with re-renting the same unit, that you have to.clean out 1st & put stuff back in to rerent..doesn't make sense to me.
Security of our belongings24 Hour accessaccuracy of our account billingexcellent communication between us and the facility managerpersonal assistance by the facility manager23 years of worry-free storage
Verified User
•
May 12, 2026
1.0/5
1.0/5
When I showed up to rent a unit, the rate I was quoted is NOT what I am paying.The Agent at the front desk in Lemoyne could not locate a rental contract.I was forced to buy insurance, even though I have homeowners insurance that covers this. They could not write the contract, and it could not be removed by doing the application online.There are cockroaches in my unit.The Gate code did not work for at least the first day - nothing worked. Nothing was easy.This has been a terrible experience. I need to post on social media how terrible the experience has been with Cube Smart.
Verified User
•
May 8, 2026
4.0/5
4.0/5
efficient, clean, easy access
Verified User
•
May 6, 2026
5.0/5
5.0/5
Very well kept property.The owner was responsible to talk and work with.He was honest and straight forward
Verified User
•
May 1, 2026
5.0/5
5.0/5
Nice storage facility. Friendly staff.
Verified User
•
Apr 28, 2026
1.0/5
1.0/5
I went to move all my stuff into storage yesterday after confirming over the weekend a lock would in fact be in my unit when I arrive. I rent d a uhaul and had friends there to help and no lock and couldn’t unload things into it.
Verified User
•
Apr 27, 2026
5.0/5
5.0/5
Friendly, clean and reasonably priced. The staff was very friendly to deal with.
Verified User
•
Apr 23, 2026
4.0/5
4.0/5
Tommy was great with us, patient, informative, pleasant.Only thing I dont like is their policy with re-renting the same unit, that you have to.clean out 1st & put stuff back in to rerent..doesn't make sense to me.