The score absolutely would’ve been higher, but I was a little put off when my bill went up $19 without any notice. In the past I’ve always gotten an email or a phone call about a price change, but I didn’t receive one this time. The staff was always very friendly and helpful anytime I had questions.

Increased prices every other month. Attached a $110 lien fee on top of a $62 late fee for being 14 days late on payment. District manager was less than helpful. Upon moving out noticed half my belongings were damaged due to the weather strip on the door was missing. Lost hundreds of dollars if not thousand worth of my belongings.

Kept my self safe for years at a reasonable price.

Easy to store things for the summer for my son who goes to school at Bates

Great communication via email. Clean and secure facility.

The manager was always helpful and professional, especially when dealing with a situation with my ex-wife.

Ease of use. Friendliness of staff.

they were helpful and convenient