The manager was kind and helpful but the extra fees price hikewere suprising and broke me i paid more than agreed
Verified User
•
Mar 25, 2026
5.0/5
5.0/5
Easy and fast service and clean property.
Verified User
•
Mar 23, 2026
1.0/5
1.0/5
I was charged a half a month rent, without authorization, after I vacated the property prior to my deadline
Verified User
•
Mar 2, 2026
3.0/5
3.0/5
Dont like the hard to open doors
Verified User
•
Feb 24, 2026
3.0/5
3.0/5
I liked the facility however they would not accept my mothers renters insurance documents so we were charged for insurance every month when it wasn’t necessary
Verified User
•
Feb 9, 2026
5.0/5
5.0/5
Clean,easy access and great customer service with staff at the location.
Verified User
•
Feb 7, 2026
1.0/5
1.0/5
Rodent infestation.
Verified User
•
Feb 7, 2026
1.0/5
1.0/5
Because of the two very unprofessional women in your front office at this location. I needed to hold over a week due to the ice storm in Dallas. They let me and proceeded to charge me a full month of insurance. I had major rodent infestation in my unit. They could care less. I will be contacting corporate about Michelle and Kayleigh. They threatened me that if I didn't pay the charges due it would affect my credit.
Verified User
•
Feb 2, 2026
1.0/5
1.0/5
I went to retrieve an item that I sold on line from my unit, an my lock had been replace because of an "Update/new paint and locks" and I couldn't open it. I was never notified or contacted about such update. The office was closed so I called the number posted on the door and nobody answered. I had to refund the money and lost the sale.Total an complete unprofessional way to conduct storage business. I can't wait to empty my other 2 units.Definitely I wouldn't recommend this place to anyone !I
The manager was kind and helpful but the extra fees price hikewere suprising and broke me i paid more than agreed
Verified User
•
Mar 25, 2026
5.0/5
5.0/5
Easy and fast service and clean property.
Verified User
•
Mar 23, 2026
1.0/5
1.0/5
I was charged a half a month rent, without authorization, after I vacated the property prior to my deadline
Verified User
•
Mar 2, 2026
3.0/5
3.0/5
Dont like the hard to open doors
Verified User
•
Feb 24, 2026
3.0/5
3.0/5
I liked the facility however they would not accept my mothers renters insurance documents so we were charged for insurance every month when it wasn’t necessary
Verified User
•
Feb 9, 2026
5.0/5
5.0/5
Clean,easy access and great customer service with staff at the location.
Verified User
•
Feb 7, 2026
1.0/5
1.0/5
Rodent infestation.
Verified User
•
Feb 7, 2026
1.0/5
1.0/5
Because of the two very unprofessional women in your front office at this location. I needed to hold over a week due to the ice storm in Dallas. They let me and proceeded to charge me a full month of insurance. I had major rodent infestation in my unit. They could care less. I will be contacting corporate about Michelle and Kayleigh. They threatened me that if I didn't pay the charges due it would affect my credit.
Verified User
•
Feb 2, 2026
1.0/5
1.0/5
I went to retrieve an item that I sold on line from my unit, an my lock had been replace because of an "Update/new paint and locks" and I couldn't open it. I was never notified or contacted about such update. The office was closed so I called the number posted on the door and nobody answered. I had to refund the money and lost the sale.Total an complete unprofessional way to conduct storage business. I can't wait to empty my other 2 units.Definitely I wouldn't recommend this place to anyone !I