Miss communication with office staff about the lock on my storage unit
Verified User
•
Mar 19, 2026
1.0/5
1.0/5
Very inconvenient location, not well kept and way over priced. I told management a year ago about a large hole in the ceiling, plus all the rodent droppings. No response. When I pulled out there was insulation on the floor plys a ton of rodent droppingswhen O swrpt it out.plus
Verified User
•
Mar 1, 2026
5.0/5
5.0/5
Excellent communication and customer service. Matt is wonderful.
Verified User
•
Feb 26, 2026
5.0/5
5.0/5
Wilma was great, very patient and answered all of my questions., great customer service
Verified User
•
Feb 26, 2026
4.0/5
4.0/5
The staff is friendly and helpful- Manager Matt and charming Wilma - easy to work withWell lite in common areas with cameras - on camera the minute you drive in - feels safe
Verified User
•
Feb 24, 2026
5.0/5
5.0/5
Wilma and Matt made things easy - in the middle of a stressful move
Verified User
•
Jan 24, 2026
5.0/5
5.0/5
Matt the manager was very helpful. He showed me two different units and helped me decide which one would be the best for me. The property is clean and well maintained. I highly recommend CubeSmart in Lewisville.
Verified User
•
Jan 23, 2026
1.0/5
1.0/5
My Unit #216 was Robbed!!! Stole a 2008 E250 Van (3) Storage Gang Boxes Full Of Tools, (30) 6',8',12' Step Ladders and multiple partial reels of 1/0,4/0, 500mcm copper wiring. Unfortunately Your Store Manager can not review Security Tape from Security Cameras Mounted 70' away???Definitely Will Not Recommend Any Of Your Facilities
Miss communication with office staff about the lock on my storage unit
Verified User
•
Mar 19, 2026
1.0/5
1.0/5
Very inconvenient location, not well kept and way over priced. I told management a year ago about a large hole in the ceiling, plus all the rodent droppings. No response. When I pulled out there was insulation on the floor plys a ton of rodent droppingswhen O swrpt it out.plus
Verified User
•
Mar 1, 2026
5.0/5
5.0/5
Excellent communication and customer service. Matt is wonderful.
Verified User
•
Feb 26, 2026
5.0/5
5.0/5
Wilma was great, very patient and answered all of my questions., great customer service
Verified User
•
Feb 26, 2026
4.0/5
4.0/5
The staff is friendly and helpful- Manager Matt and charming Wilma - easy to work withWell lite in common areas with cameras - on camera the minute you drive in - feels safe
Verified User
•
Feb 24, 2026
5.0/5
5.0/5
Wilma and Matt made things easy - in the middle of a stressful move
Verified User
•
Jan 24, 2026
5.0/5
5.0/5
Matt the manager was very helpful. He showed me two different units and helped me decide which one would be the best for me. The property is clean and well maintained. I highly recommend CubeSmart in Lewisville.
Verified User
•
Jan 23, 2026
1.0/5
1.0/5
My Unit #216 was Robbed!!! Stole a 2008 E250 Van (3) Storage Gang Boxes Full Of Tools, (30) 6',8',12' Step Ladders and multiple partial reels of 1/0,4/0, 500mcm copper wiring. Unfortunately Your Store Manager can not review Security Tape from Security Cameras Mounted 70' away???Definitely Will Not Recommend Any Of Your Facilities