Bad experience from the start. The unit I reserved online was listed incorrectly and the manager would not honor the unit and price reserved and said that was out of his control what’s listed and didn’t even offer anything to make the situation better. This ended up with paying more for a unit. The reason I moved out was due to a customer service representative that I spoke to on the phone. My cancer came back pretty hard and I was in the hospital for a little over 15 days. During this time my payment became late due to the situation. I had asked the representative if he could waive the late fee due to my cancer putting me in the hospital, his response shocked me. He told me “well we all have bills and we enter agreements for services and we have to keep them”. He went on to say “that it’s my responsibility to plan ahead so emergencies do not affect my agreements”. I was floored and dumbfounded that this would be the response from a customer service representative when you are advertising having the best service of any other storage facility. I have posted this story everywhere and will never rent from cube smart again.

Very disappointed that this company raise rates every 3 months i was paying 400 dollars on 2 storage units

Good location. Clean

I really like cubesmart

The process was very easy to handle.

, good rates.

A family member had a good experience with this location and our initial work with the same location has been good.

Signing up for a storage space was easy and I had zero issues the entire time I was renting the space.

Units are OK, but several billing issues plus rent increases soured the experience.

The staff is incredibly, the few times I needed help there was always someone there to help. They very professional and have amazing customer service. They are very polite too. I will definitely recommend them.