1) This company is PREDATORIAL, offering a deal to lure tenants in, then raising rates every month...because they can. They have your property, so they take advantage. Move.Unethical, should be illegal.2) They're charging premium rates for garbage properties...advertising their premium properties. Fraud?3) Lack of Security. Gates never close, seems people are living in these units.Their excuse=There's a Police Station across the street (Old Frankfort Ct., Lexington, KY)Bad Business; I hope it gets them shutdown, sold.
Verified User
•
Apr 27, 2026
1.0/5
1.0/5
Bait and switch on posted pricing.
Verified User
•
Feb 15, 2026
3.0/5
3.0/5
I didn’t really like the outside storage experience. In the summer I found that my unit had been invaded by spiders. Overall the customer service was great. I ran into an issue and it was immediately handled by the manager who was out on maternity leave when the incident happened.
Verified User
•
Jan 11, 2026
5.0/5
5.0/5
Friendly staff and the price was right.
Verified User
•
Dec 31, 2025
5.0/5
5.0/5
Been with Cube Storage for several years. It’s low cost, easy to access.
Verified User
•
Dec 24, 2025
5.0/5
5.0/5
Quick service. Friendly staff. Straighforward and simple
Verified User
•
Dec 13, 2025
5.0/5
5.0/5
Mike and the crew are the best—friendly, professional, and always on top of my account. They’re consistently available to answer any questions, even after hours. Highly recommend!
1) This company is PREDATORIAL, offering a deal to lure tenants in, then raising rates every month...because they can. They have your property, so they take advantage. Move.Unethical, should be illegal.2) They're charging premium rates for garbage properties...advertising their premium properties. Fraud?3) Lack of Security. Gates never close, seems people are living in these units.Their excuse=There's a Police Station across the street (Old Frankfort Ct., Lexington, KY)Bad Business; I hope it gets them shutdown, sold.
Verified User
•
Apr 27, 2026
1.0/5
1.0/5
Bait and switch on posted pricing.
Verified User
•
Feb 15, 2026
3.0/5
3.0/5
I didn’t really like the outside storage experience. In the summer I found that my unit had been invaded by spiders. Overall the customer service was great. I ran into an issue and it was immediately handled by the manager who was out on maternity leave when the incident happened.
Verified User
•
Jan 11, 2026
5.0/5
5.0/5
Friendly staff and the price was right.
Verified User
•
Dec 31, 2025
5.0/5
5.0/5
Been with Cube Storage for several years. It’s low cost, easy to access.
Verified User
•
Dec 24, 2025
5.0/5
5.0/5
Quick service. Friendly staff. Straighforward and simple
Verified User
•
Dec 13, 2025
5.0/5
5.0/5
Mike and the crew are the best—friendly, professional, and always on top of my account. They’re consistently available to answer any questions, even after hours. Highly recommend!