If you care about your belongings do not store them there. Even with insurance they try to State they are not responsible
Verified User
•
Nov 11, 2025
1.0/5
1.0/5
Rodents droppings all over my belongings destroyed valuable property which I store there for almost 4 years while out of the state to come back opened up my storage unit and my heart was broken had insurance the whole entire time and now they're stating rodent damage is not covered.. paying almost $346 a month for a 10x10 climate control with insurance. Shame on services, I could have stored this at someone's basement or garage to have this happen but I thought my property was protected !!!!
Verified User
•
Oct 26, 2025
5.0/5
5.0/5
Neat and very curious service and easy to get a cube and easy to check out.
Verified User
•
Oct 12, 2025
2.0/5
2.0/5
Your prices kept going up! You just got too expensive for the size of storage space.
Verified User
•
Oct 1, 2025
5.0/5
5.0/5
Easy doing business with this company
Verified User
•
Oct 1, 2025
4.0/5
4.0/5
No comment
Verified User
•
Sep 28, 2025
3.0/5
3.0/5
Clean storage faciltiy, secure and good staff.
Verified User
•
Sep 28, 2025
5.0/5
5.0/5
Nice place clean place
Verified User
•
Aug 20, 2025
5.0/5
5.0/5
CubeSmart is exactly what it says it is, a place to store your things.I gave Cube Smart an excellent rating because of the people in the office, Particularly Maria. I went to the front desk to find out what I needed to do to close down my locker and my account.She was very helpful, but then when I started to move out of the locker I found out that the elevator right by my locker was out of order. That was very stressful and Maria said it would be 7 to 10 days before it was repaired. I was very concerned about getting the locker cleaned out before I had to pay for another month. To my surprise and to my pleasure, three days later Maria called my cell phone to tell me that the elevator was fixed, she knew that I had stress about that. That was very sweet of her and very professional. She did not have to call me, but she knew I was concerned. Every Cube Smart should have a Maria who cares as much about the customer as she does!
Verified User
•
Aug 5, 2025
5.0/5
5.0/5
Tremendous Service. Excellent people skills with knowledgeable representative. Took the time to explain contract and show different units that suited us. I'm glad we decided CubeSmart.
If you care about your belongings do not store them there. Even with insurance they try to State they are not responsible
Verified User
•
Nov 11, 2025
1.0/5
1.0/5
Rodents droppings all over my belongings destroyed valuable property which I store there for almost 4 years while out of the state to come back opened up my storage unit and my heart was broken had insurance the whole entire time and now they're stating rodent damage is not covered.. paying almost $346 a month for a 10x10 climate control with insurance. Shame on services, I could have stored this at someone's basement or garage to have this happen but I thought my property was protected !!!!
Verified User
•
Oct 26, 2025
5.0/5
5.0/5
Neat and very curious service and easy to get a cube and easy to check out.
Verified User
•
Oct 12, 2025
2.0/5
2.0/5
Your prices kept going up! You just got too expensive for the size of storage space.
Verified User
•
Oct 1, 2025
5.0/5
5.0/5
Easy doing business with this company
Verified User
•
Oct 1, 2025
4.0/5
4.0/5
No comment
Verified User
•
Sep 28, 2025
3.0/5
3.0/5
Clean storage faciltiy, secure and good staff.
Verified User
•
Sep 28, 2025
5.0/5
5.0/5
Nice place clean place
Verified User
•
Aug 20, 2025
5.0/5
5.0/5
CubeSmart is exactly what it says it is, a place to store your things.I gave Cube Smart an excellent rating because of the people in the office, Particularly Maria. I went to the front desk to find out what I needed to do to close down my locker and my account.She was very helpful, but then when I started to move out of the locker I found out that the elevator right by my locker was out of order. That was very stressful and Maria said it would be 7 to 10 days before it was repaired. I was very concerned about getting the locker cleaned out before I had to pay for another month. To my surprise and to my pleasure, three days later Maria called my cell phone to tell me that the elevator was fixed, she knew that I had stress about that. That was very sweet of her and very professional. She did not have to call me, but she knew I was concerned. Every Cube Smart should have a Maria who cares as much about the customer as she does!
Verified User
•
Aug 5, 2025
5.0/5
5.0/5
Tremendous Service. Excellent people skills with knowledgeable representative. Took the time to explain contract and show different units that suited us. I'm glad we decided CubeSmart.