I ran into a lot of problems with the reservations. There were too many people involved and the communication between them was non-existent. I also had to pay for another full month even though I only needed the storage one more week. Rates should be prorated!!! They end up charging two people for the same storage unit! How fair is that?! Oh, the unit was full of bugs--silverfish. Now they are all over my new home!
Verified User
•
Dec 24, 2025
5.0/5
5.0/5
Convenient location, storge units very clean, staff was friendly and helpful. The monthly rental fee was affordable and reasonable.
Verified User
•
Dec 24, 2025
1.0/5
1.0/5
The location is great, but you keep raising the prices it’s unrealistic.
Verified User
•
Dec 16, 2025
5.0/5
5.0/5
She explain in detail sizes to rent. Plus very helpful explaining the policies and insurances.
Verified User
•
Dec 1, 2025
5.0/5
5.0/5
Easy sign up
Verified User
•
Nov 23, 2025
3.0/5
3.0/5
The website is not user-friendly. There were a number of things I couldn't do and therefore ended up calling the office. I had to to adjust the reservations a couple of times. It was a nightmare...from the phone calls, the numerous different people who ended up "helping", to the mass confusion on the reservations. The email confirmations said one thing and the people at the office said another. The pricing was not right either. After a number of calls, it did all get squared away thanks to Christy (trainer?) and Michelle (new manager I think). In the end, it all worked out.
Verified User
•
Nov 9, 2025
5.0/5
5.0/5
Great customer service and unit was clean..
Verified User
•
Oct 21, 2025
5.0/5
5.0/5
The staff is excellent and the storage is so clean and well maintained.
I ran into a lot of problems with the reservations. There were too many people involved and the communication between them was non-existent. I also had to pay for another full month even though I only needed the storage one more week. Rates should be prorated!!! They end up charging two people for the same storage unit! How fair is that?! Oh, the unit was full of bugs--silverfish. Now they are all over my new home!
Verified User
•
Dec 24, 2025
5.0/5
5.0/5
Convenient location, storge units very clean, staff was friendly and helpful. The monthly rental fee was affordable and reasonable.
Verified User
•
Dec 24, 2025
1.0/5
1.0/5
The location is great, but you keep raising the prices it’s unrealistic.
Verified User
•
Dec 16, 2025
5.0/5
5.0/5
She explain in detail sizes to rent. Plus very helpful explaining the policies and insurances.
Verified User
•
Dec 1, 2025
5.0/5
5.0/5
Easy sign up
Verified User
•
Nov 23, 2025
3.0/5
3.0/5
The website is not user-friendly. There were a number of things I couldn't do and therefore ended up calling the office. I had to to adjust the reservations a couple of times. It was a nightmare...from the phone calls, the numerous different people who ended up "helping", to the mass confusion on the reservations. The email confirmations said one thing and the people at the office said another. The pricing was not right either. After a number of calls, it did all get squared away thanks to Christy (trainer?) and Michelle (new manager I think). In the end, it all worked out.
Verified User
•
Nov 9, 2025
5.0/5
5.0/5
Great customer service and unit was clean..
Verified User
•
Oct 21, 2025
5.0/5
5.0/5
The staff is excellent and the storage is so clean and well maintained.