Very poor business practices. Raised rates 2 times in less than a year. Sent notifications thru mail had no time to deal with it. Charge a convenience fee to pay online and no consistent person at location and you can only pay at your location.
Verified User
•
Feb 7, 2026
5.0/5
5.0/5
Ecvellent customer service. Had an answer for all of my questions.
Verified User
•
Feb 3, 2026
5.0/5
5.0/5
The staff is very helpful and friendly
Verified User
•
Jan 8, 2026
3.0/5
3.0/5
My only issue was the regular price increase notification that I’d receive. Im not a person that needs a storage but it was convenient to have. Low pricing matters, especially since the unit wasn’t a necessity. Customer service was great and the facility very clean!
Verified User
•
Jan 6, 2026
1.0/5
1.0/5
Paid for 2 large units on time every time for more than a year, rent went up every few months, from beginning I was given a bad unit with bent door at the bottom and had difficulty locking every time.
Verified User
•
Jan 1, 2026
5.0/5
5.0/5
You have the best customer service. The storage was clean and secure.
Verified User
•
Dec 29, 2025
1.0/5
1.0/5
Unexpected price increases
Verified User
•
Dec 28, 2025
1.0/5
1.0/5
Unexpected price increase
Verified User
•
Dec 18, 2025
5.0/5
5.0/5
Mrs. Tammi accommodated my needs & delivered excellent customer service!!
Very poor business practices. Raised rates 2 times in less than a year. Sent notifications thru mail had no time to deal with it. Charge a convenience fee to pay online and no consistent person at location and you can only pay at your location.
Verified User
•
Feb 7, 2026
5.0/5
5.0/5
Ecvellent customer service. Had an answer for all of my questions.
Verified User
•
Feb 3, 2026
5.0/5
5.0/5
The staff is very helpful and friendly
Verified User
•
Jan 8, 2026
3.0/5
3.0/5
My only issue was the regular price increase notification that I’d receive. Im not a person that needs a storage but it was convenient to have. Low pricing matters, especially since the unit wasn’t a necessity. Customer service was great and the facility very clean!
Verified User
•
Jan 6, 2026
1.0/5
1.0/5
Paid for 2 large units on time every time for more than a year, rent went up every few months, from beginning I was given a bad unit with bent door at the bottom and had difficulty locking every time.
Verified User
•
Jan 1, 2026
5.0/5
5.0/5
You have the best customer service. The storage was clean and secure.
Verified User
•
Dec 29, 2025
1.0/5
1.0/5
Unexpected price increases
Verified User
•
Dec 28, 2025
1.0/5
1.0/5
Unexpected price increase
Verified User
•
Dec 18, 2025
5.0/5
5.0/5
Mrs. Tammi accommodated my needs & delivered excellent customer service!!