The facility looks clean, the employees were helpful, and the location is easy to get to. More importantly, the employees were kind and patient with my elderly parents and very kindly answered their questions - no matter how many times they asked the same thing.
Verified User
•
Apr 23, 2026
5.0/5
5.0/5
Place was clean. Customer service was very responsive. I received plenty of updates about upcoming bills or charges so that I wasn’t blindsided. I would definitely recommend the one off of 423 in Frisco.
Verified User
•
Mar 5, 2026
2.0/5
2.0/5
The Door was very hard to open. Noticed a big Dent in it. There is a wet spot on the floor and insulation is hanging down from the ceiling.
Verified User
•
Jan 30, 2026
5.0/5
5.0/5
Easy to move in and out. AC conditions and storage unit venue were kept throughout the time I was there.
Verified User
•
Jan 23, 2026
1.0/5
1.0/5
Price started out low and within 6 months it had almost doubled you're not giving the customer anything to charge more, but you raise the price like crazy
Verified User
•
Dec 9, 2025
5.0/5
5.0/5
It was easy to rent the space on line and get the process done seamless and quickly. Access and auto pay were great!
Verified User
•
Dec 7, 2025
5.0/5
5.0/5
I reserved online but I never was able to use the unit never used it. When I called to see if I could cancel, the lady on the phone was so nice to me made this so easy .
Verified User
•
Dec 4, 2025
1.0/5
1.0/5
Over priced and poorly managed.
Verified User
•
Nov 17, 2025
5.0/5
5.0/5
The facility very clean and easy to maneuver
Verified User
•
Nov 16, 2025
3.0/5
3.0/5
Good space for the price. I would have stayed if the price didn’t increase so quickly.
The facility looks clean, the employees were helpful, and the location is easy to get to. More importantly, the employees were kind and patient with my elderly parents and very kindly answered their questions - no matter how many times they asked the same thing.
Verified User
•
Apr 23, 2026
5.0/5
5.0/5
Place was clean. Customer service was very responsive. I received plenty of updates about upcoming bills or charges so that I wasn’t blindsided. I would definitely recommend the one off of 423 in Frisco.
Verified User
•
Mar 5, 2026
2.0/5
2.0/5
The Door was very hard to open. Noticed a big Dent in it. There is a wet spot on the floor and insulation is hanging down from the ceiling.
Verified User
•
Jan 30, 2026
5.0/5
5.0/5
Easy to move in and out. AC conditions and storage unit venue were kept throughout the time I was there.
Verified User
•
Jan 23, 2026
1.0/5
1.0/5
Price started out low and within 6 months it had almost doubled you're not giving the customer anything to charge more, but you raise the price like crazy
Verified User
•
Dec 9, 2025
5.0/5
5.0/5
It was easy to rent the space on line and get the process done seamless and quickly. Access and auto pay were great!
Verified User
•
Dec 7, 2025
5.0/5
5.0/5
I reserved online but I never was able to use the unit never used it. When I called to see if I could cancel, the lady on the phone was so nice to me made this so easy .
Verified User
•
Dec 4, 2025
1.0/5
1.0/5
Over priced and poorly managed.
Verified User
•
Nov 17, 2025
5.0/5
5.0/5
The facility very clean and easy to maneuver
Verified User
•
Nov 16, 2025
3.0/5
3.0/5
Good space for the price. I would have stayed if the price didn’t increase so quickly.