Need changed

I would give a 10 but we are brand new to this scene so I'm hesitant to speak too soon. So fare so good though. Onboarding has been very easy.

Over past year and half the temperature control of the units was anything but ideal…we are paying twice as much for temperature control storage but, in the summer the last two years the AC was not adequate…six months ago we found everything in our unit covered in mold! Unacceptable! Complaint was lodged nothing was done about situation.

I liked that whenever I called with a question, I immediately spoke with a real person!

Exceptional service and extremely helpful staff ;Really extraordinary experience!

The team is very professional and kind they’re able to get me into a unit no problem. They’re also able to help with any issues you have and are very curious about time.

Not only was Casey so helpful with our move, she went above and beyond and immediately developed rapport with us on our first time meeting. I feel bad for this survey being delayed but I must finally say she is the biggest reason I’d continue to choose CubeSmart as a storage option in the future.

I really appreciated the accessibility and ease of getting and loading up the storage unit. Not only was it safe, secure, private, but Casey working the front desk would probably be the highlight of our experience. She was so understanding and supportive and made herself available for each of our needs.

Way too expensive in that market. Also predatory business practice. With over $80 for an inside 5x5 plus mandatory $16 Insurance. For a $103 total per month in Little Rock?

GREAT customer service, very clean bathroom, good deals! I DID recommend to a couple who came and got my empty boxes and they rented from you the very next day!