Initially, I submitted all the required information. The website stated I would have instant access that was not the outcome. I did not have access for 3/4 days when I did finally gain access the elevator did not properly work. I asked the onsite mgr if I would be prorated I never received a response. Also, after moving out during the middle of the month I asked the same question and was denied. I would not refer anyone based on these instances.
Verified User
•
Oct 28, 2025
1.0/5
1.0/5
Convenient, clean, secure, reliable. I rent 3 other storage units (Colo, Cali, Wash) I use them to store cars boats and business inventory samples. This particular unit in Arkansas was no different just smaller 7’ x 10’ I considered keeping it but the kept jacking up my rent. Cost doubled over five year period $65 to $130. My unit in Colorado has never gone up in 8 1/2 years I pay $75 for a 10 x 10. My Washington unit I’ve used for 17+ years and they’ve raised their prices twice started at $80 and I now pay a whopping $100 for a 10 x 30. Just saying everyone person has a breaking point. If you truly don’t need it why keep it.
Verified User
•
Sep 16, 2025
5.0/5
5.0/5
Great clean facility with helpful staff.
Verified User
•
Sep 12, 2025
4.0/5
4.0/5
All good except the price increase was above market but adjusted when I objected.The local staff was helpful, professional and responsive.
Initially, I submitted all the required information. The website stated I would have instant access that was not the outcome. I did not have access for 3/4 days when I did finally gain access the elevator did not properly work. I asked the onsite mgr if I would be prorated I never received a response. Also, after moving out during the middle of the month I asked the same question and was denied. I would not refer anyone based on these instances.
Verified User
•
Oct 28, 2025
1.0/5
1.0/5
Convenient, clean, secure, reliable. I rent 3 other storage units (Colo, Cali, Wash) I use them to store cars boats and business inventory samples. This particular unit in Arkansas was no different just smaller 7’ x 10’ I considered keeping it but the kept jacking up my rent. Cost doubled over five year period $65 to $130. My unit in Colorado has never gone up in 8 1/2 years I pay $75 for a 10 x 10. My Washington unit I’ve used for 17+ years and they’ve raised their prices twice started at $80 and I now pay a whopping $100 for a 10 x 30. Just saying everyone person has a breaking point. If you truly don’t need it why keep it.
Verified User
•
Sep 16, 2025
5.0/5
5.0/5
Great clean facility with helpful staff.
Verified User
•
Sep 12, 2025
4.0/5
4.0/5
All good except the price increase was above market but adjusted when I objected.The local staff was helpful, professional and responsive.