Awful customer service. Gates broke many occasions, which didn’t allow access. Repaving the asphalt was redone twice in a year- closed the units for multiple days , and the asphalt was still awful. The cost went up 200% from when I sighed on 3 years ago….i could go on and on. Awful experience.
Verified User
•
Oct 30, 2025
5.0/5
5.0/5
Customer service was great and the units were very clean when we received them.
Verified User
•
Oct 28, 2025
5.0/5
5.0/5
Very good rates & storage size options. Easy process to get started and move out. Everything was seamless.
Verified User
•
Oct 26, 2025
5.0/5
5.0/5
Very friendly staff. Property well maintained.
Verified User
•
Oct 21, 2025
5.0/5
5.0/5
It was an easy process to reserve a storage unit online. It was also very easy to go in and make my first payment and activate my account with CubeSmart. I ended up going to my unit for the first time on Sunday when there was no one in the office yet they had supplied me with the gate access key my unit number and I even received a welcome bag with a padlock in it. I feel this is great customer service.
Verified User
•
Oct 15, 2025
2.0/5
2.0/5
Too expensive - keeps going up every few months.
Verified User
•
Oct 2, 2025
5.0/5
5.0/5
Lou Cruz was a great help moving in and out!
Verified User
•
Sep 24, 2025
5.0/5
5.0/5
Lou has been a blessing to me since February of this year. I met Nadine Patik in my grief counseling group at St. Thomas More Church. We both lost a child. I tried to help her. Unfortunately she said she would repay the money I gave her and this did not happen. I did file a police report as advised by Lou. In the email the police report number is documented.
Verified User
•
Sep 2, 2025
5.0/5
5.0/5
Good communication, easy access, and different unit size options were all much appreciated!
Awful customer service. Gates broke many occasions, which didn’t allow access. Repaving the asphalt was redone twice in a year- closed the units for multiple days , and the asphalt was still awful. The cost went up 200% from when I sighed on 3 years ago….i could go on and on. Awful experience.
Verified User
•
Oct 30, 2025
5.0/5
5.0/5
Customer service was great and the units were very clean when we received them.
Verified User
•
Oct 28, 2025
5.0/5
5.0/5
Very good rates & storage size options. Easy process to get started and move out. Everything was seamless.
Verified User
•
Oct 26, 2025
5.0/5
5.0/5
Very friendly staff. Property well maintained.
Verified User
•
Oct 21, 2025
5.0/5
5.0/5
It was an easy process to reserve a storage unit online. It was also very easy to go in and make my first payment and activate my account with CubeSmart. I ended up going to my unit for the first time on Sunday when there was no one in the office yet they had supplied me with the gate access key my unit number and I even received a welcome bag with a padlock in it. I feel this is great customer service.
Verified User
•
Oct 15, 2025
2.0/5
2.0/5
Too expensive - keeps going up every few months.
Verified User
•
Oct 2, 2025
5.0/5
5.0/5
Lou Cruz was a great help moving in and out!
Verified User
•
Sep 24, 2025
5.0/5
5.0/5
Lou has been a blessing to me since February of this year. I met Nadine Patik in my grief counseling group at St. Thomas More Church. We both lost a child. I tried to help her. Unfortunately she said she would repay the money I gave her and this did not happen. I did file a police report as advised by Lou. In the email the police report number is documented.
Verified User
•
Sep 2, 2025
5.0/5
5.0/5
Good communication, easy access, and different unit size options were all much appreciated!