It was an easy process to reserve a storage unit online. It was also very easy to go in and make my first payment and activate my account with CubeSmart. I ended up going to my unit for the first time on Sunday when there was no one in the office yet they had supplied me with the gate access key my unit number and I even received a welcome bag with a padlock in it. I feel this is great customer service.
Verified User
•
Oct 15, 2025
2.0/5
2.0/5
Too expensive - keeps going up every few months.
Verified User
•
Oct 2, 2025
5.0/5
5.0/5
Lou Cruz was a great help moving in and out!
Verified User
•
Sep 24, 2025
5.0/5
5.0/5
Lou has been a blessing to me since February of this year. I met Nadine Patik in my grief counseling group at St. Thomas More Church. We both lost a child. I tried to help her. Unfortunately she said she would repay the money I gave her and this did not happen. I did file a police report as advised by Lou. In the email the police report number is documented.
Verified User
•
Sep 2, 2025
5.0/5
5.0/5
Good communication, easy access, and different unit size options were all much appreciated!
Verified User
•
Aug 27, 2025
5.0/5
5.0/5
nice people
Verified User
•
Aug 19, 2025
5.0/5
5.0/5
Lou Cruz the manager at the S Broadway cube smart is an excellent manager. Her customers are “1”!! She is very good, knows and is willing to Help out where ever she can. There is a lady named Jo that is also excellent! So when Lou is very customer service oriented. It is just a pleasure to go to the office.
Verified User
•
Aug 16, 2025
5.0/5
5.0/5
Great office staff. Lou Cruz was wonderful in showing me options which helped me make my decision on the appropriate size. Units were clean and secure
Verified User
•
Aug 9, 2025
5.0/5
5.0/5
Very organized staff. Unit was clean with a sign saying what was done. Good price.
It was an easy process to reserve a storage unit online. It was also very easy to go in and make my first payment and activate my account with CubeSmart. I ended up going to my unit for the first time on Sunday when there was no one in the office yet they had supplied me with the gate access key my unit number and I even received a welcome bag with a padlock in it. I feel this is great customer service.
Verified User
•
Oct 15, 2025
2.0/5
2.0/5
Too expensive - keeps going up every few months.
Verified User
•
Oct 2, 2025
5.0/5
5.0/5
Lou Cruz was a great help moving in and out!
Verified User
•
Sep 24, 2025
5.0/5
5.0/5
Lou has been a blessing to me since February of this year. I met Nadine Patik in my grief counseling group at St. Thomas More Church. We both lost a child. I tried to help her. Unfortunately she said she would repay the money I gave her and this did not happen. I did file a police report as advised by Lou. In the email the police report number is documented.
Verified User
•
Sep 2, 2025
5.0/5
5.0/5
Good communication, easy access, and different unit size options were all much appreciated!
Verified User
•
Aug 27, 2025
5.0/5
5.0/5
nice people
Verified User
•
Aug 19, 2025
5.0/5
5.0/5
Lou Cruz the manager at the S Broadway cube smart is an excellent manager. Her customers are “1”!! She is very good, knows and is willing to Help out where ever she can. There is a lady named Jo that is also excellent! So when Lou is very customer service oriented. It is just a pleasure to go to the office.
Verified User
•
Aug 16, 2025
5.0/5
5.0/5
Great office staff. Lou Cruz was wonderful in showing me options which helped me make my decision on the appropriate size. Units were clean and secure
Verified User
•
Aug 9, 2025
5.0/5
5.0/5
Very organized staff. Unit was clean with a sign saying what was done. Good price.