Customer service and locations Cubesmart provides. Although the rates percentage increased at random are not helpful which might potentially be an issue down the line.

The center was closed on two occasions when it was supposed to be open. No response from the center was executive or the helpline or anyone for that matter inspite of escalation

The person at the front desk was very helpful in assisting us. We also got a great deal on our unit. The whole process was seamless.

Words cannot describe how bad my experience was with Cube Smart. I checked in online and started moving in the contents of a 2BR apartment with my movers. There was a padlock on the latch of the unit with no provided key, but, we started unloading as there was noone at the office for the 2 hours when we were unloading. I called customer service twice to ask them to send someone. Finally someone showed up. They removed the padlock but then we discovered the latch was broken such that you could not secure the unit. The employee very rudely said "well you're going to have to move units". To which I replied - I physically cannot. Then they both started getting very rude with me and storming away as if I had said something absurd.But I agree to get a new unit and hire movers to come. They did not make it clear that the facility closed at 7 - they were making threatening comments like "let's see if your codes work" and would literally not answer my questions. I was told to "stop bothering them". The movers arrived at 6:30 and we had to speed move the contents of a 10 x 14.

The site Manama has established a very professional environment lean and helpful. All the associates were sure friendly and helpful. Specifically Mary lou

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i have rented at the same location for five or more yearsthis time it was a horrendous experience. it took one hour to obtain a cube that was satisfactory to me.and management was totally inflexible as to making price concessions.i had reserved a cube for $13.20 i was shown a cube that was listed as available but it wasn't.then i was shown a cube that was up 12 or more feet that i could not use. finally i ended up paying $17.40.aswas listed as available

The workers are very helpful and professional

They cost me $800, locked me out of my unit without online notice. Then, the store manager cursed at me, and became threatening.I don't leave reviews. This was truly awful.

The facility was conveniently located, very clean, bright and provided good options. The person I dealt with in the office was very friendly, courteous and helpful.