After several years renting with you, you increased the lease by 30% without any notice to us, then payment was rejected, and finally we had to pay a huge 20% crazy additional fee because of that. When we come back to NY I don't think we will rent with you again
Verified User
•
Jul 18, 2026
1.0/5
1.0/5
Too expensive
Verified User
•
Jul 15, 2026
5.0/5
5.0/5
This cubesmart facility knows how to accommodate their customers. Very great customer service. Thank you!
Verified User
•
Jul 15, 2026
1.0/5
1.0/5
too dam expensive.. The cost kept rising , not captively priced. Poor customer service.
Verified User
•
Jul 5, 2026
3.0/5
3.0/5
Good service and employees are nice
Verified User
•
Jun 23, 2026
1.0/5
1.0/5
The continual increase in monthly rental cost.
Verified User
•
Jun 5, 2026
5.0/5
5.0/5
The location in Long Island City is awesome. The reason for it is Amanda, she provides excellent customer service, is super patient and professional.
Verified User
•
May 25, 2026
5.0/5
5.0/5
Na
Verified User
•
May 24, 2026
5.0/5
5.0/5
The staff at the Long Island City unit was always pleasant.
After several years renting with you, you increased the lease by 30% without any notice to us, then payment was rejected, and finally we had to pay a huge 20% crazy additional fee because of that. When we come back to NY I don't think we will rent with you again
Verified User
•
Jul 18, 2026
1.0/5
1.0/5
Too expensive
Verified User
•
Jul 15, 2026
5.0/5
5.0/5
This cubesmart facility knows how to accommodate their customers. Very great customer service. Thank you!
Verified User
•
Jul 15, 2026
1.0/5
1.0/5
too dam expensive.. The cost kept rising , not captively priced. Poor customer service.
Verified User
•
Jul 5, 2026
3.0/5
3.0/5
Good service and employees are nice
Verified User
•
Jun 23, 2026
1.0/5
1.0/5
The continual increase in monthly rental cost.
Verified User
•
Jun 5, 2026
5.0/5
5.0/5
The location in Long Island City is awesome. The reason for it is Amanda, she provides excellent customer service, is super patient and professional.
Verified User
•
May 25, 2026
5.0/5
5.0/5
Na
Verified User
•
May 24, 2026
5.0/5
5.0/5
The staff at the Long Island City unit was always pleasant.