i have rented at the same location for five or more yearsthis time it was a horrendous experience. it took one hour to obtain a cube that was satisfactory to me.and management was totally inflexible as to making price concessions.i had reserved a cube for $13.20 i was shown a cube that was listed as available but it wasn't.then i was shown a cube that was up 12 or more feet that i could not use. finally i ended up paying $17.40.aswas listed as available
Verified User
•
Apr 13, 2026
5.0/5
5.0/5
The workers are very helpful and professional
Verified User
•
Apr 7, 2026
1.0/5
1.0/5
They cost me $800, locked me out of my unit without online notice. Then, the store manager cursed at me, and became threatening.I don't leave reviews. This was truly awful.
Verified User
•
Mar 27, 2026
5.0/5
5.0/5
The facility was conveniently located, very clean, bright and provided good options. The person I dealt with in the office was very friendly, courteous and helpful.
Verified User
•
Mar 24, 2026
1.0/5
1.0/5
Customer service needs improvement
Verified User
•
Mar 22, 2026
4.0/5
4.0/5
Nothing ever is a ten, so 9 is pretty good.
Verified User
•
Mar 3, 2026
5.0/5
5.0/5
Staff was helpful when I had to change units and when I had to close one out. Made the process very quick and easy
Verified User
•
Feb 27, 2026
5.0/5
5.0/5
Overall great service. Clean facility, prompt & polite customer service
i have rented at the same location for five or more yearsthis time it was a horrendous experience. it took one hour to obtain a cube that was satisfactory to me.and management was totally inflexible as to making price concessions.i had reserved a cube for $13.20 i was shown a cube that was listed as available but it wasn't.then i was shown a cube that was up 12 or more feet that i could not use. finally i ended up paying $17.40.aswas listed as available
Verified User
•
Apr 13, 2026
5.0/5
5.0/5
The workers are very helpful and professional
Verified User
•
Apr 7, 2026
1.0/5
1.0/5
They cost me $800, locked me out of my unit without online notice. Then, the store manager cursed at me, and became threatening.I don't leave reviews. This was truly awful.
Verified User
•
Mar 27, 2026
5.0/5
5.0/5
The facility was conveniently located, very clean, bright and provided good options. The person I dealt with in the office was very friendly, courteous and helpful.
Verified User
•
Mar 24, 2026
1.0/5
1.0/5
Customer service needs improvement
Verified User
•
Mar 22, 2026
4.0/5
4.0/5
Nothing ever is a ten, so 9 is pretty good.
Verified User
•
Mar 3, 2026
5.0/5
5.0/5
Staff was helpful when I had to change units and when I had to close one out. Made the process very quick and easy
Verified User
•
Feb 27, 2026
5.0/5
5.0/5
Overall great service. Clean facility, prompt & polite customer service